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Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3520
Experience:  E-Reader Expert
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My kindle fire has a screen, I have already trie d turning

Customer Question

my kindle fire has a white screen, I have already trie d turning it off and on and restarting it.
JA: How old is your Kindle Fire?
Customer: maybe 15 months
JA: What have you tried so far with your Kindle Fire?
Customer: itried restarting it
JA: Anything else you want the Android Expert to know before I connect you?
Customer: nope
Submitted: 8 months ago.
Category: E-Readers
Expert:  Cory replied 8 months ago.

Welcome, I am Cory. Thank you for using Justanswer.

Expert:  Cory replied 8 months ago.

Please press in and hold the power button/on switch for 40 seconds to reset it.

Let me know if it is working after you do this reset.