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My kindle fire has a screen, I have already trie d turning…

Customer Question
My kindle fire has...

My kindle fire has a white screen, I have already trie d turning it off and on and restarting it.

Technician's Assistant: How old is your Kindle Fire?

Maybe 15 months

Technician's Assistant: What have you tried so far with your Kindle Fire?

Itried restarting it

Submitted: 3 months ago.Category: E-Readers
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Answered in 9 hours by:
3/25/2018
Electronics Technician: Cory, Technician replied 3 months ago
Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3,499
Experience: E-Reader Expert
Verified

Welcome, I am Cory. Thank you for using Justanswer.

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Electronics Technician: Cory, Technician replied 3 months ago

Please press in and hold the power button/on switch for 40 seconds to reset it.

Let me know if it is working after you do this reset.

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