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Related E-Readers Questions
We have an older Kindle e reader that we purchased a
We have an older Kindle e reader that we purchased a replacement battery for. we tried charging it off of the computer first, and when the charging light went green and we turned it on the home screen… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
While books show in my library I am unable to access them
while books show in my library I am unable to access them for reading. I have shut off kindle and reloaded a number of times still cannot access visible books … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
My Kindle paperwhite: I can't get back to 'home'. It says
My Kindle paperwhite: I can't get back to 'home'. It says it's fully charged ( little light is green) but it is stuck inside a copy of a book my son loaded on it years ago that I never bothered to rea… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
At the top line to the left of the Wi-Fi on symbol, is
at the top line to the left of the Wi-Fi on symbol, is another symbol that I don't know what it is or what it does or how to get rid of it … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My older Kindle stopped accessing my WiFi net... got a new
My older Kindle stopped accessing my WiFi net... got a new one which Also cannot use the Wireless net.... BTW my wife's Kindle. on the same acccount accesses the wi fi normally. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Kindle showed a screen with only a part of the screen showing
Kindle showed a screen with only a part of the screen showing info. the other part had a vertical line from top to bottom and the rest was blank. when I turned the power on the green light would not s… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
upper half of screen flutters and has lines across it I have
upper half of screen flutters and has lines across it I have done a hard reset with no change.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have a kindle fire and it will not charge. No green or yellow
I have a kindle fire and it will not charge. No green or yellow light appears. The last image on the screen was the outline of a battery with a red square inside of it. I plugged the adapter into the … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I bought a Kindle Touch about six months ago. I was just starting
I bought a Kindle Touch about six months ago. I was just starting to use it when I changed priorities. About a week ago I tried to start it up and get nothing. The battery shows one narrow black bar o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle has "frozen". After some weeks of non use, it does
My Kindle has "frozen". After some weeks of non use, it does not wake when I slide the power switch. It is charged and I see a green lightto the left and then right of the power switch when I slide it… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
hi - am having problems with display on my kobo e-reader -
hi - am having problems with display on my kobo e-reader - approx 1/3 of the (lower part of) screen shows graphics (typically as when unit is switched off) & cannot see text in this part of the screen… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I purchased a Kobo reader April 27 2011 at Borders before they
I purchased a Kobo reader April 27 2011 at Borders before they closed their doors. It has worked just fine until today. I downloaded " the family Corleone" about a week ago and have rear about 70 page… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
My granddaughters Kindle is frozen. We have tried plugging
My granddaughter's Kindle is frozen. We have tried plugging it in and it still does not unfreeze. Part of the cover is showing.… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
I have a Sony e-reader that was given me as a Christmas gift
I have a Sony e-reader that was given me as a Christmas gift in December 2010. have enjoyed it, but it has hung up. I cannot turn it on or off or change anything. When I try to turn it off (it current… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Kindle wont charge. When I press the button to turn it
My Kindle won't charge. When I press the button to turn it on, it turns green for a couple of seconds and then turns off. The screen saver still works but I have no access to content. There doesn't se… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
I have not used my Kindle for about a month. Yesterday I pulled
I have not used my Kindle for about a month. Yesterday I pulled it out and noticed a bunch of fine vertical and horizontal lines across the bottom quarter of the screen.. It would not turn on. I charg… read more
Cris
Cris
63 satisfied customers
was charging kindle because it said battery was low. Came
was charging kindle because it said battery was low. Came back a couple of hours later, tried to turn on by sliding power switch to the right. Remained in sleep mode. Unplugged power cable, tried agai… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
my kindle screen has lines through it and wont turn on I
my kindle screen has lines through it and won't turn on I have charged it but it won't start… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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