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Regardless of the charger employed of the several we have
regardless of the charger employed of the several we have none will charge either kindle fire. So neither device does anything except display that there is little or no charge … read more
Harry
Harry
2,403 satisfied customers
I have a Nook Color Tablet, and I have not been able to get
I have a Nook Color Tablet, and I have not been able to get it charged up, even with the new charger, I ordered from Barnes & Noble. It just shuts off after a couple of minutes, and will not charge. … read more
Harry
Harry
2,403 satisfied customers
I have a Fire HDX 8.9. I am experiencing rapid battery
I have a Fire HDX 8.9. I am experiencing rapid battery drain. Was 100% charged this morning and now down to 40% with no usage???? … read more
Harry
Harry
2,403 satisfied customers
I am having trouble settle my new Paper. The old one died
I am having trouble settle my new Paper White. The old one died after several years. We have several users in our family. I need to change the user from wife etc. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I've tried the steps to recharge my paper but it won't stay
I've tried the steps to recharge my paper white but it won't stay charging. The ***** *****ght will not always stay on. It did for a full night, and a half day, but just doesn't charge. I'm lost worko… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,866 satisfied customers
I am in Portugal and can't access any of my books. Also I
I am in Portugal and can't access any of my books. Also I can't download ***** *****, Along Came a Spider, as my credit card is not recognised. I haven't used my kindle for some time, is this the prob… read more
Richard
Richard
Customer Service
IT Manager, Consultant
50,173 satisfied customers
I have not used my Kindle fire in a number of weeks. When I
I have not used my Kindle fire in a number of weeks. When I went to recharge the battery, the orange light showing it's re charging will not stay on.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Hi to you, I am currently travelling on holiday and tried to
Hi to you, I am currently travelling on holiday and tried to charge my kindle in my laptop which is normally done through my wifes computer. It asked for softwear which I did not have and now it is fr… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
On two kindle fires I have, both of them will no longer charge.
On two kindle fires I have, both of them will no longer charge. We have tried several chargers to see if that would solve the problem. One kindle fire will not tightly go into the charger part of the … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
MY WIFE THINKS SHE WOULD LIKE AN I-PAD? WHY WOULD I BUY HER
MY WIFE THINKS SHE WOULD LIKE AN I-PAD? WHY WOULD I BUY HER A KINDLE INSTEAD. I HAVE AN I-PHONE AND SHE HAS A CELL PHONE WITH SERVICE BY VERIZON ON A FAMILY PLAN? THANKS FOR YOUR HELP, TERRY XXXXXX CA… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I have had my kindle for less than 6 months. It wont come
I have had my kindle for less than 6 months. It won't come on anymore. It shows it is charged - green light. The light swithches to the "on" side when you use the on switch, but quickly goes out. The … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I recently went on holiday. I had my kindle in my handbag.
I recently went on holiday. I had my kindle in my handbag. We had hand luggage only as we were travelling by easyjet. At the boarding gate I was told to put my handbag in my handluggage. It was quite … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I received a kindle for christmas and now there is something
I received a kindle for christmas and now there is something wrong with the cord. what is the warranty on this and how do I get a replacement. I cannot down load my books without it… read more
John
John
Bachelor's Degree
5,548 satisfied customers
i have just bought a kindle with 3G. tried to switch it on
i have just bought a kindle with 3G. tried to switch it on for the first time. Connected power cable to the kindle, orange light appears, moved the swicth as instucted but the screen still has the pwe… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,866 satisfied customers
I have been given a kindle 6" display, eleven months ago. I
I have been given a kindle 6" display, eleven months ago. I have just started to use it and have connected the USB cordto the USB on my toshiba laptop. Light does not go orange and kindle does not cha… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Greetings! My Kindle slipped from my arms yesterday and it
Greetings! My Kindle slipped from my arms yesterday and it is now not operable. Let me explain: It fell on the upper right=hand corner. Now that part of the screen is lighter and it looks as if I can … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
When I make a selection with the 5-way button, the selection
When I make a selection with the 5-way button, the selection will appear, then almost instantly go back to the selection page. Also, the selection scroll line will only go from top to bottom, but will… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
I dropped my Kindle and it will not work. I get a slight black
I dropped my Kindle and it will not work. I get a slight black image of the figure like when it is resting. Can it be repaired and how and where?… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Mike

Mike

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Kriptokrit

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Andy

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Rod

Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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