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My kindle has stopped. I cannot call up my games or books. I…

Customer Question
My kindle has stopped...

My kindle has stopped. I cannot call up my games or books. I get a message Swype has stopped. I have rebooted my kindle many times but nothing helped

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Since about 10.00 AM EDT

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No ,but can I talk to live person. My phone 585-***-****

Submitted: 3 months ago.Category: E-Readers
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Answered in 5 minutes by:
3/23/2018
Electronics Technician: Cris, Technician replied 3 months ago
Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 6,968
Experience: A technician which covers all grounds including E-Readers.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Which device do you have is a Kindle Fire?

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Electronics Technician: Cris, Technician replied 3 months ago

Please do not request remote assistance I cannot remote into a Kindle.

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Customer reply replied 3 months ago
I have a new credit card because my compute was hacked
Electronics Technician: Cris, Technician replied 3 months ago

OK,

Do you need assistance with your PC being hacked? Did you get your PC cleaned?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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