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My Kindle won't stay off. It cycles to screen saver and I
My Kindle won't stay off. It cycles to screen saver and I lose my place each time I turn it on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
A few days ago, my nook started freaking out. While trying
a few days ago, my nook started freaking out. While trying to read a book, it started flipping pages forward and back without me touching it. Shut down and restarted, it does it EVERYWHERE. Any app, b… read more
RandyNetwork Tech
RandyNetwork Tech
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I have a Kindle Fire HD it will not charge, I have tried
I have a Kindle Fire HD it will not charge, I have tried using another charger but it still will not charge. Is there anyway to fix it? Since mine has stopped working I was given another Kindle, how d… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
In the upper right hand corner there is a dim picture of what
In the upper right hand corner there is a dim picture of what looks like a monitor and keyboard. To the left of this and below it are shaded gray lines and a solid gray area that keeps growing longer … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle is not working properly, there are about 3 inches
My kindle is not working properly, there are about 3 inches of lines running across the top of the page making it impossible to read. I've tried the suggestions of turning it off and waiting a number … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
When I try to download a new book I get the notice to regester
When I try to download a new book I get the notice to regester my Kindle. When I go to settings I see I am already regestered. Why can't I download any books. Thank you.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle screen appears damaged. Looks as if a corner of the
My Kindle screen appears damaged. Looks as if a corner of the top corner was torn off leaving a half moon shape and blurred ink on the service. I don't know what happened, I was in the hospital had pa… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
me kindle is half on top stays off bottom is on it works fine
me kindle is half on top stays off bottom is on it works fine top half not on kindle key b 3 g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My wifes kindle is frozen and the screen saver on the left
My wifes kindle is frozen and the screen saver on the left side is missing in some areas, I have tried resetting it with no luck, what should I do next?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle does not power on. It fell off chair and is not
My kindle does not power on. It fell off chair and is not responding. HAVE HELD POWER SWITCH ON AS SUGGESTED. gET ONLY GRAY SHdows no printing. How to restore?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle will not take a charge. I am using the kindle charger
My kindle will not take a charge. I am using the kindle charger and have used my phone charger, which the Kindle charger works on. How do I return it?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Kindle screen is frozen; has been charged but charge light
Kindle screen is frozen; has been charged but charge light remains yellow; changed outlets, help the power button down for 20 secs...Can you help… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I purchased my Kindle in December 2009 and the battery will
I purchased my Kindle in December 2009 and the battery will no longer hold a charge. The screen said Battery Critical and now after attempting to charge it all I get is a blank page.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I can no longer turn on my kindle. battery fully charged
I can no longer turn on my kindle. battery fully charged Charge and have a half a diagonal screen but no response… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I am having the same lock up problem listed in several other
I am having the same lock up problem listed in several other questions. I have needed to reboot twice to get 15% through a fairly short book. After the reboot, it looses my place and I have to page fo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Suddenly today my Kindle DX is very dim and has at least two
Suddenly today my Kindle DX is very dim and has at least two screens painted on top of each other. It is so dim you can't read it and the toggle switch is not responding properly. I keep my Kindle in … read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
My kindle suddlenly developed lines across the top 20% of the
My kindle suddlenly developed lines across the top 20% of the screen. The hard reset had no effect.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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