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Our kindle will not detect our wifi. It hasn't been used in…

Customer Question
Our kindle will not...

Our kindle will not detect our wifi

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

It hasn't been used in a while because we moved. We have tried restarting the device with no success. It detects all sorts of wifi but ours.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No that's it

Submitted: 4 months ago.Category: E-Readers
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Answered in 16 minutes by:
3/21/2018
Electronics Technician: Karthik Nagarajan,
 replied 4 months ago
Karthik Nagarajan
Category: E-Readers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Karthik Nagarajan,
 replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether your other WiFi Device are working properly with the same WiFi network?

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