E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

My credit card details have changed. Please advise how I can…

Customer Question
My credit card...

My credit card details have changed. Please advise how I can update my account with latest credit card details

Technician's Assistant: What brand and model of e-reader do you have?

Kindle by Amazon old model

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Started today as credit card details changed lately

Submitted: 3 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 4 minutes by:
3/21/2018
Electronics Technician: Aparna Indresh,
 replied 3 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 3 months ago

Please follow the below steps in order to update the credit card details on your kindle:

  1. Click on this link https://www.amazon.com/ap/signin?openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fmn%2Fdcw%2Fmyx.html%2Fref%3Dkinw_myk_surl_1&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.assoc_handle=usflex&openid.mode=checkid_setup&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&&accountStatusPolicy=P1#/home/devices/.
  2. From Settings, select Edit Payment Method below Digital Payment Settings.
  3. Select the desired credit card information, or add a new card, and then click Continue.
  4. Enter the desired billing address, and then select Continue. You can then view your edited 1-Click payment method.

Please let me know if it works for you.

Ask Your Own E-Readers Question
Customer reply replied 3 months ago
Thanks for your assistance.I cannot log in to my account to enter new credit card details.I was sent a code 716176 . When entered , a message is received , wrong password.We had a R 450.00 amount taken off my new card last night.Please advise,Mark
Electronics Technician: Aparna Indresh,
 replied 3 months ago

I am sorry for the inconvenience caused in this case you need to reset the password ***** your amazon account may I have your amazon username so that i can check for the password ***** option from my side.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 3 months ago

Regarding charges You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support.

Ask Your Own E-Readers Question
Customer reply replied 3 months ago
I have been using my kindle for about 5 years and recently had my credit card upgraded with new details. I have tried to log onto my account but my password ***** ***** so I CANNOT UPDATE info on the website
Electronics Technician: Aparna Indresh,
 replied 3 months ago

I understand your concern may I have your amazon email address so that i can check for the password ***** option from my side?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I want to update my credit card details. Quite old. before
Quite old. before touch screen.I made a mistake in the amazon website and re-entered an old detail, and do not know how to get back there and corredt this … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I had to change my credit card as the previous one was
I had to change my credit card as the previous one was hacked. I have changed the card no. on Amazon and it shows changed on my kindle but will not allow me to validate the number or to purchase any b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Need to change my credit card details for my purchases on
need to change my credit card details for my purchases on kindle … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to change the credit card linked to my account.
I need to change the credit card linked to my account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to up date my credit card details as I bought 5 books
I need to up date my credit card details as I bought 5 books and my details is out dated. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My credit card number changed and now I don't know how to
My credit card number changed and now I don't know how to update it so that I can buy more books … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
How do I get my default credit card in? Kindle .t know year,
how do I get my default credit card in? JA: What's the make/model of your device? How old is it? Customer: Kindle don.t know year JA: How long has this been going on? What troubleshooting have you tri… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to set up a default credit card, I have kindle about
My wifi connection changed and my device will not accept the the credit card I was using … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
New credit card number citi visa *************** My previous
I just want to advise you of my new number, no troubleshooting problems … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have an account for my Kindle, but my Debit card number
I have an account for my Kindle, but my Debit card number has changed. How do I change it on my account? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to change my credit card number and am not sure to
I need to change my credit card number and am not sure to how to do it!!!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need help changing my credit card and other information on
I need help changing my credit card and other information on my Amazon account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need to chaange my credit card details but you won't
I need to chaange my credit card details but you won't accept my email adrdess or my mobile number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
How do I change my credit card details? I don't know - at
Hi, there is no problem just that my credit card expired. I have a new one and need to capture the details so that I can buy books. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
HOW DO I CHANGE MY CREDIT CARD INFORMATION, IT IS ABOUT 5
I Do not know how to change my credit card information … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
We had to change our credit card and I can't update the
we had to change our credit card and I can't update the kindle with the new CARD number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Unable to shop in kindle store message states I do not have
Unable to shop in kindle store message states I do not have a valid default credit card I have not changed my credit detail and my account is reflecting the correct details Can you advise… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I can,t change my credit card information. kindle paper
I tried to follow instructions on kindle computer website. I just changed my visa card, I also have credit balance with amazon. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x