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I may have spoken with you yesterday. Because of my address…

Customer Question
John, I may have...

John, I may have spoken with you yesterday . Because of my address change I need to verify my credit card number so that I may continue to purchase books on my Kindle. Please advise. Thank you.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I was attempting to purchase a book yesterday.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

At at this time.

Submitted: 3 months ago.Category: E-Readers
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Answered in 20 minutes by:
3/21/2018
Electronics Technician: Aparna Indresh,
 replied 3 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 3 months ago

Please follow the below steps in order to update or verify your credit card information:

  1. Click on this link https://www.amazon.com/ap/signin?openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fmn%2Fdcw%2Fmyx.html%2Fref%3Dkinw_myk_surl_1&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.assoc_handle=usflex&openid.mode=checkid_setup&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&&accountStatusPolicy=P1#/home/devices/.
  2. From Settings, select Edit Payment Method below Digital Payment Settings.
  3. Select the desired credit card information, or add a new card, and then click Continue.
  4. Enter the desired billing address, and then select Continue. You can then view your edited 1-Click payment method.

Please let me know if it works for you.

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Customer reply replied 3 months ago
This is very confusing as I already sent in my credit card number, exp.date and code. My billing address is*****, Baltimore, Md. 21215.
Customer reply replied 3 months ago
What is the number I may call you
Electronics Technician: Aparna Indresh,
 replied 3 months ago

It looks like you may be trying to reach [Amazon]. JustAnswer is a question and answer site and not affiliated with [Amazon]. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 3 months ago
What is the $20 for?
Electronics Technician: Aparna Indresh,
 replied 3 months ago

You can reach amazon support by dialing this number 1-***-***-****.

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Electronics Technician: Aparna Indresh,
 replied 3 months ago

I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support and can check regarding the charges.

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