E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I have lost my internet to my kindle fire. It is ask for a…

Customer Question
I have lost my...

I have lost my internet to my kindle fire. It is ask for a password ***** have not idea what it is

Technician's Assistant: When did you last change the password ***** passcode to your Kindle Fire?

Never

Technician's Assistant: Is there a Gmail address linked to your device?

No I have***@******.***

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

My old address was***@******.***

Submitted: 5 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 8 minutes by:
3/21/2018
Electronics Technician: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: E-Readers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer.

Before we proceed with any troubleshooting, please once shut down your kindle and turn it back on.

Let me know when this is done.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Can't set up my mother's new kindle fire - when I try to
can't set up my mother's new kindle fire - when I try to connect to the wireless network, I'm getting an authentication problem and configuration failure - dhcp error … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I must have lost either my kindle.com address or the
I must have lost either my kindle.com address or the password. how do change them … read more
Suhasini Velu
Suhasini Velu
640 satisfied customers
I have lost all books on my Kindle. I want them back, It is
I have lost all books on my Kindle. I want them back … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
KINDLE won't take my e=mail or password. 3 years old kindle
KINDLE won't take my e=mail or password. JA: What's the make/model of your device? How old is it? Customer: 3 years old kindle fire bought at amazon. JA: How long has this been going on? What troubles… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I can't get on my kindle they are asking me for my emailor
I can't get on my kindle they are asking me for my emailor password ***** the one I use doesn't work. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I dont remember email address or password and cannot
i dont remember email address or password ***** cannot register my new kindle fire … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
What is my password, kindle fire Amazon, about a month, no
what is my password JA: What's the make/model of your device? How old is it? Customer: kindle fire Amazon JA: How long has this been going on? What troubleshooting have you tried? Customer: about a mo… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Cannot log into google, Kindle Fire - old, It was working
It was working fine until I changed my gmail password ***** tried to update on my kindle. I have called google and cleared the cache … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I did a hard reset because my kindle would not shut off now
I did a hard reset because my kindle would not shut off now I try to register it wont take my email and password ***** I have acct, how do I find password ***** what do I do … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I have bought a Kindle Fire. Several years ago I bought a
I have bought a Kindle Fire. Several years ago I bought a Kindle. I never used the password. I now have no idea what the password XXXXX XXXXX order to register my new kindle. Please help with this pro… read more
Cris
Cris
62 satisfied customers
I recently received Kindle Fire and cannot use it because it
I recently received Kindle Fire and cannot use it because it asks for a password XXXXX connect to my already existing Wi-Fi site. I have no idea what that password XXXXX I have two other Kindles and h… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I gor a Kindle for Christmas. It broke. I now have a Kindle
I gor a Kindle for Christmas. It broke. I now have a Kindle Fire and I cannot get it to connect to Kindle store. In other words I cannot register Kindle fire.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I reset my Kindle Fire because it all of a sudden it would
I reset my Kindle Fire because it all of a sudden it would not let me on the internet, and asked for me to use parental control to correct it, but I never knew that I had setup parental control and di… read more
Cris
Cris
62 satisfied customers
We are in the process of changing internet provider, from Comcast
We are in the process of changing internet provider, from Comcast to CenturyLink. We have the TV set up but have not received modem for internet or phone. If I purchase a Kindel Fire will I have to se… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have 2 kindle fires. tonite they both stopped recieving wifi
I have 2 kindle fires. tonite they both stopped recieving wifi from my home router. I still have internet on my pc and ROKU is it the router, it does say ther is a problem but unplugging and repluggin… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
For some reason my Kindle Fire is unable to connect to the
For some reason my Kindle Fire is unable to connect to the Internet. It does not accept my router password. What do I do now?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Good evening, I just purchased a Kindle Fire however I am
Good evening, I just purchased a Kindle Fire however I am not able to register it. I had entered my yahoo email address and password XXXXX I receive the message that the two dont match. I had just cha… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
I am trying to register my new Kindle Fire. I have an existing
I am trying to register my new Kindle Fire. I have an existing Kindle and to access the books etc in my original Kindle account I need to register the Kindle Fire. The Kindle Fire I have been able to … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x