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I let the battery die. Now I have an! On the screen. I've
I let the battery die. Now I have an ! On the screen. I've been charge it for 24 hours nothing has changed. What should I do? … read more
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Somehow I lost my file for books I have purchased and have not yet read. I see them listed in a file that contains all of the books I have read. How do I get my "books yet to read"file back. I even pu… read more
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I want to brighten the screen. Kindle 5.9.4. I just got it
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I bought a kindle and it wont hold any charge. I can only
I bought a kindle and it wont hold any charge. I can only use it when it is plugged in. When plugged in, the light is yellow and the kindle never recharges. I tried the trouble shoot area and it said … read more
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Aric
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How do i get my second kindle to down load the bookks that
how do i get my second kindle to down load the bookks that aren my 4th kindle … read more
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Steve G.
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I have just bought Tale of Two Cities. It has not come to my Kindle. This has happened 3 previous times and I haven't used it since as nobody has seen able to help me. I use a second Kindle. AND my wi… read more
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My Kindle Touch froze mid-page. I have followed all directions for restart but nothing works. What's next? … read more
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My Kindle is stuck and I cannot open it. I charged it a
Hi! My Kindle is stuck and I cannot open it. I charged it a couple of days ago, as I usually do every so often, and I could not get it to light up and open to the password ***** I tried pressing the b… read more
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Steve G.
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Paperwhite has come up with the message that all my data has
Paperwhite has come up with the message that all my data has been wiped off the device and everytime I click on a book I have downloaded it tells me that it has been irretrivably lost. What can I do i… read more
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Ny daugter bought me an Amazon Kindle for Christmas last year. I love it and have used it every day since. I have bought around 41 books. Over the past two days, I have charged it, but the green light… read more
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AnswerManRob
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My Kindle Keyboard screen is frozen. I have tried both soft
My Kindle Keyboard screen is frozen. I have tried both soft and hard resets to no avail. The battery is fully charged (green light on the power button.) I called customer service. Their conclusion, af… read more
John
John
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My kindle is connected to an electrical outlet and the yellow
My kindle is connected to an electrical outlet and the yellow button appears. However, the green button does not appear after severasl hours of charging and the kindle does not turn on. I was wonderin… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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