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I have logged into Amazon and updated the expiration date of
I have logged into Amazon and updated the expiration date of my credit card on record for ordering books. The Kindle still will not allow me to order books and states I need to update the card informa… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Unable to download books since card expiry.new date shows on
unable to download books since card expiry.new date shows on my account but downloads not possible … read more
Cris
Cris
63 satisfied customers
I need to reset my password in order to access my amazon
i need to reset my password ***** order to access my amazon kindle acc on my new phone. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I had to change my credit card as the previous one was
I had to change my credit card as the previous one was hacked. I have changed the card no. on Amazon and it shows changed on my kindle but will not allow me to validate the number or to purchase any b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I succeeded in updating my credit card on my amazon account,
I succeeded in updating my credit card on my amazon account, but my kindly refuses to cooperate and won't complete my update procedure, thus hampering my ability to download books I want to purchase. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I tried to order a book but a sign came up that I don't have
I tried to order a book but a sign came up that I don't have a valid credit card on the Amazon account. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I have a Kindle (Amazon) Fire. Trying to Order a book
I have a Kindle (Amazon) Fire. Trying to Order a book "Outlander A Breath of Snow and Ashes". I got the sample but cannot order the book itself. I changed my Credit card and my email address already b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I need to send a new credit card number as the old one was
I need to send a new credit card number as the old one was cancelled. I cannot remember my password. Amazon has sent me so many numbers, NONE OF WHICH WORK!!!! I am extremely frustrated. What do I do?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I would like to use the same password everytime when I
I would like to use the same password ***** when I connect to WIFI to order a new e- book. I cannot remember the correct password ***** the temporary password ***** was sent is too short. Why is it so… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I need to change my credit card payment with Amazon for my
I need to change my credit card payment with Amazon for my kindle books I've gone to the Amazon site added the new preferred payment method and I am still not getting the books I ordered I need to kno… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have wiped out what i was reading now i can not remember
I have wiped out what i was reading now i can not remember the password ***** the id … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
We charged our order to the old credit card by mistake. Not
We charged our order to the old credit card by mistake. Not a valid expiration date. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have not used my Kindle for over a year to buy books
I have not used my Kindle for over a year to buy books because my credit had been hacked ( nothing to do with you): Problem is I forgot my password ***** the mail I was using . cannot change my detail… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just downloaded the Kindle app from the window's store.
I just downloaded the Kindle app from the window's store. It asked Amazon password ***** of my original password. As a result, none of the original books that i has loaded. How do I get my kindle book… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I havent logged on to my Amazon account for some time. Since
I haven't logged on to my Amazon account for some time. Since then I have gone from AOL to sky. In the past I have bought books for my kindle over the internet & I also bought kindles for my wife & my… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
help!!! I just registered my sisters new kindel with her
help!!! I just registered my sister's new kindel with her account information for payment of books. I did this on her kindel. Just now, we tried to buy a book, and the kindel messgae says, "you do not… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
why does kindle not allow me buy a book. My password XXXXX XXXXX
why does kindle not allow me buy a book. My password XXXXX XXXXX My email address is [email protected]… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
My daughters live in England and in Japan (the latter on a
My daughters live in England and in Japan (the latter on a small island). Would the Kindle Fire be something they can use? How does it recharge? How does it connect to the Internet?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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