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I have recently had problems with the kindle on my I pad
I have recently had problems with the kindle on my I pad Once I have the kindle book up on the screen, it will close by itself within 20 seconds unless I keep a finger on the screen. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I purchased 2 books yesterday and they have downloaded to my
I purchased 2 books yesterday and they have downloaded to my Kindle reader. my email is***@******.*** … read more
Aparna Indresh
Aparna Indresh
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I have a kindle that was bought in 2012. For the last 2
I have a kindle that was bought in 2012. For the last 2 years I can buy a book via my Kindle but it won't download the book on my kindle so I have to read on my IPad. The kindle tells me that it can't… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
I am trying to read a book, but am unable to get my Fire 7
I am trying to read a book, but am unable to get my Fire 7 to "open" the book. All I get is the message "you borrowed this book for free with your Kindle Unlimited subscription on Oct. 11, 2017". … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
Kindle wont turn on. Purchased 2012. Tried new 9w charger
Kindle won't turn on. Purchased 2012. Tried new 9w charger and new usb cord- nothing. Tried the 20 second re-boot- nothing. Tried the 30 re-boot- nothing. Any ideas?… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used exclusively for books downloaded from Amazon. It has worked well until this week. It was fully charged two days ago and them became errat… read more
Steve G.
Steve G.
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593 satisfied customers
If I threw out the box and my kindle fire will not turn on...
If I threw out the box and my kindle fire will not turn on... How can I find the serial number??… read more
Cory
Cory
Vocational, Technical or Trade Scho
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when i plug in my kindlefire there is a shorten in my device.
when i plug in my kindlefire there is a shorten in my device. the charge light keeps flicking off. i think it is in the device not the plug.… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
My Kindle had an upgrade last night and since that time I cant
My Kindle had an upgrade last night and since that time I can't get it to reset. The Kindle person with a book sitting under a tree just stays there. I tried holding the on/off button down for 15 sec.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle-4 which I purchased in the UK in February this year
My Kindle-4 which I purchased in the UK in February this year has completely jammed. I cant move the index page, all my downloads have gone to Archived Items and I cant move with any button. I finishe… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,280 satisfied customers
my kindle has frozen and I am unable to get it to work using
my kindle has frozen and I am unable to get it to work using the 20 second as instructed. What else can I do?… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
my kindle reads ; your kindle has detected a problem and must
my kindle reads ; your kindle has detected a problem and must clear app storage. The recovery process erase some applications and data from your device. It says to push the power button to proceed. Wh… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I went to download a book titled "Fair Game." Unfortunately,
I went to download a book titled "Fair Game." Unfortunately, I was using my old credit card with a different date (05/12) and didn't realize it. However when I look at my library it says it did downlo… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,280 satisfied customers
I have a fully downloaded novel which Ive read 65% of with
I have a fully downloaded novel which I've read 65% of with copious notes and highlights because I need it for work. When I went to turn on my Kindle just now, it was at 0%, without notes or highlight… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Can anyone tell me how i use my just downloaded english -
Hello, can anyone tell me how i use my just downloaded english - dutch dictionary on my kindle app on my Mac. I can open the dictionary but it doesn't show as an alternative dictonary in the dictionar… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
the books I purchased today didnt download to my kindle.
the books I purchased today didn't download to my kindle. And now I can't turn on the wifi. I am unable to open anything except "Home" and "Menu". I can't get to any of the books I had downloaded earl… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,280 satisfied customers
I recently bought "kill Alex Cross." It shows on my contents
I recently bought "kill Alex Cross." It shows on my contents page that I received it , .The charge is on my Visa, but when I press to start reading, the is a picture of the cover and I can not access … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
unable to connect Kindle to home network. It sees the network
unable to connect Kindle to home network. It sees the network but I keep getting an error message when i enter the pw - the password XXXXX entered is missing one or more characters. i am using the cor… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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