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I have a kindle Fire 7" and I can't get it to quit talking…

Customer Question
I have a kindle...

I have a kindle Fire 7" and I can't get it to quit talking for everything and I also can't access the status bar at the top. Every time I want to do something I have to press really hard and quite a few times before it will respond. The battery is charged too.

Technician's Assistant: When could you last access your Kindle Fire?

Last Thursday, March 15th.

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No not sure what or how to do that

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

While trying to unlock Kindle I have to almost pound on the slide bar to get it to move and I have to do that with trying to access anything on it.

Submitted: 3 months ago.Category: E-Readers
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Answered in 3 hours by:
3/21/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,596
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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