E-Readers

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My kindle is charged ( dot) but when I turn on it says USB
my kindle white is charged (green dot) but when I turn on it says USB Drive Mode up top and If you want to read or shop on your kindle while continuing to charge over USB, keep cable attached, but eje… read more
Richard
Richard
Customer Service
48,486 satisfied customers
My sister got a kindle reader 2 years ago and never had it
my sister got a kindle reader 2 years ago and never had it set up and now she wants to try to read with it . i have deen chargeing it for about 2 hrs and all i get is if you want to shop you can but i… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
It says Disk not ejected properly from my computer, but I
It says Disk not ejected properly from my computer, but I can't find Kindle on computer, it just plugs into a black ?thumb drive? from the back! Was it overlooked when I got a new computer? What shall… read more
Richard
Richard
Customer Service
48,486 satisfied customers
How do I get my books from the computer to my E reader,
How do I get my books from the computer to my E reader … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I was charging my kindle reader with a USB connector and now
I was charging my kindle reader with a USB connector and now I can't use it to access the book I was reading. It has a green charged light but the screen says, "USB Drive Mode, if you want to read or … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,670 satisfied customers
have connected my kindle paperwhite to my computer, loaded
have connected my kindle paperwhite to my computer, loaded it with books but it is not reacting. the screen reads usb drive mode. the warning light is yellow. the screen information is also that I can… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
nothing happens. Yes it has been charged, I think. I had it
nothing happens. Yes it has been charged, I think. I had it plugged in for hours, how do I know that its charging?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
how do I load books on to my kindle from a disc. I have tried
how do I load books on to my kindle from a disc. I have tried but just get all the books on the computer filed under "Kindle". I am a pensioner and not very computer literate, so please do not make re… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I charged up and then connected my brand new Kindle to my Mac
I charged up and then connected my brand new Kindle to my Mac keyboard. I do not have WiFi at home. The Kindle screen now says "USB Drive Mode" and "eject your Kindle from your computer" I can't find … read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
When I went to plug my kindle into my macbook air to charge
When I went to plug my kindle into my macbook air to charge it nothing happened. The icon didn't even appear on the desktop. I've been using the same computer and kindle all year and this hasn't happe… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
My Kindle is fully charged, but it wont do anything. It will
My Kindle is fully charged, but it won't do anything. It will not turn on or respond to any button I push. Water or any other liquid has not been near it.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
This Kindle has that message on the front screen saying that
This Kindle has that message on the front screen saying that it is in USB Drive Mode and if you want to read or shop etc eject Kindle from your computer. The computer however is not recognising that t… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I vaNT EVEN GET MY KNDLE STARTED. iT SAYS "iF YOU WANT
I vaN'T EVEN GET MY KNDLE STARTED. iT SAYS "iF YOU WANT TO USE YOUR kINDLE, PLEASE EJECT YOUR kINDLE FROM YOUR COMPUTET." I was able to choose a language. I havw waited maybe an hour because I thought… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
Because I live in Spain my computer has Spanish broad band,
Because I live in Spain my computer has Spanish broad band, am I able to change the recommended books shown in Spanish to English… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
Hi - I dont have wi-fi but when i try to connect via the USB
Hi - I don't have wi-fi but when i try to connect via the USB I get a 'if you want to read or shop on your kindle while continuing to chrage over uSB, please keep USB connected but eject your knidle f… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
my Kindle was purchased as a gift at Christmas time. It now
my Kindle was purchased as a gift at Christmas time. It now has a dead battery. Nothing helps. I've tried every circuit in the house. Help… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have connected my kindle to my computer. A message appears
I have connected my kindle to my computer. A message appears on the kindle which says: If you want to read or shop on your Kindle while continuing to charge over USB, please keep the USB cable attache… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
do not have a wireless computer. want to order books, directly
do not have a wireless computer. want to order books, directly onto my kindle. do not have wireless computer svs. trying to order my books from amazon, directly onto my kindle. the order was verified,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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