E-Readers

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I recently purchased Henna House for my kindle. I can see
I recently purchased Henna House for my kindle. I can see the book in my library (light font), but I can not access the book. Can you tell me what's going on. Nancy Healy … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
License expired what the heck is that. I have no idea. I've
I have no idea. I've had a a long time. Maybe a Kindle 3 … read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My kindle paper has become very slow, often freezes and has
My kindle paper white has become very slow , often freezes and has trouble acessinf the kindle store l don't know how old it is bu t the serial number is ***** 15023017016p Firmware version Kindle 5.6… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
Kindle is frozen. When I hold the start button for 40
Kindle is frozen. When I hold the start button for 40 seconds it reboots, but the little white line only goes about 2/3 and then it goes to my home page. BUT the page is frozen and I cannot read? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I am currently in Thailand and an avid user of my Kindle..
Hi Dan... I am currently in Thailand and an avid user of my Kindle.. but it seems to have "frozen" on me. It was ok this afternoon and I received a new book also... it's fully charged... It doesn't sw… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I have an older kindle reader that, while it was being
I have an older kindle reader that, while it was being recharged and I was using it, suddenly froze on a page. I cannot turn it on or off, the last page just stays on the screen. What do I do? … read more
Richard
Richard
Customer Service
48,373 satisfied customers
My kindle is frozen and is stuck in Browser screen, kindle
my kindle is frozen and is stuck in Browser screen … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My Kindle paper white has a frozen screen. I had just loaded
My Kindle paper white has a frozen screen. I had just loaded a new book and when I hit "home" to see if it was there, the screen froze with a weird picture ,"swipe to unlock Kindle" across the bottom,… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I am trying to buy a book called Gone By DArk by Christy Barritt
I am trying to buy a book called Gone By DArk by Christy Barritt from a sample on my kindle.. The message coming up on my kindle says womething went wrong . Please check your wireless connectivity. Wi… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I bought wife Paper white kindle for xmas. she downloaded a
I bought wife Paper white kindle for xmas. she downloaded a book . she is almost thru and now we cannot get the kindle to come on. We have pluged it in the computor and charged it but we get no respon… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My Kindle paperwhite keeps going to a page with a tree and
My Kindle paperwhite keeps going to a page with a tree and a bar under neath it that never completes, when I go to home and touch the book i'm currently reading, it may open for a page or two but then… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
After finishing reading a book on my Kindle yesterday, I clicked
After finishing reading a book on my Kindle yesterday, I clicked on the link to rate the book. My kindle is frozen so I turned it off and charged it as it was getting low on the battery and today ther… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
Kindle does not open a book selected from Home Page. Cannot
Kindle does not open a book selected from Home Page. Cannot get radio switched on from Menu? Have tried restart, does not show restart process, page stays white, home page only when sliding ON button.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
kobo is not operating as it should...frozen on home page....pin
kobo is not operating as it should...frozen on home page....pin in the back only produced a flashing green and blue light which brings it back to the home page and freezes...could you advise on this m… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My Kindle Touch has frozen and always reverts to the last page
My Kindle Touch has frozen and always reverts to the last page of the book I last finished reading. It will not go to my library to select another book. l How can this be corrected?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
My Kindle Fire has frozen up. I was researching something
My Kindle Fire has frozen up. I was researching something on the web and it froze up..will not allow me to "back up with the arrow", and will not turn off.… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
My book has turned around and is going sideways. How do I turn
My book has turned around and is going sideways. How do I turn it around to read the long way E.G. up and down as a normal book and not from left to right. Not a great problem but I would prefer to re… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
My kindle seems to be frozen. Turned it on last night to finish
My kindle seems to be frozen. Turned it on last night to finish a sample book and it will do nothing. There is a search bar at the bottom with a letter z but it will do nothing. Just recieved the Kind… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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