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For the last week when I order a book for my Kindle Fire it
For the last week when I order a book for my Kindle Fire it is delivered to the Cloud. For several years my orders have been delivered to Marilyn's 2nd Kindle. I would like to have the orders delivere… read more
Harry
Harry
Customer Service
2,906 satisfied customers
I need to put read books back into the cloud. It's a kindle
I don't know how long as I have had some health problems and didn't use the device for a while. I have tried to push on the book like I used to do with my old fire but it doesn't work. I am 83 years old and don't do real well with things like this. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My kindle will not start or even load. I have put it 8n to
My kindle will not start or even load. I have put it 8n to charge nothing happens. Also i have pressed the on switch for several minutes still nothing … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My kindle is frozen have tried holding down for 20 secs then
my kindle is frozen have tried holding down for 20 secs then hitting botton again NOTHING then i plugged it into my computer held alt shift and holding down r NOTHING any other suggestions when i plug… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I very recently bought" The Orphan Keeper". It shows up on
I very recently bought " The Orphan Keeper". It shows up on my home site as download complete, but I cant access it to read … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have an older kindle reader that, while it was being
I have an older kindle reader that, while it was being recharged and I was using it, suddenly froze on a page. I cannot turn it on or off, the last page just stays on the screen. What do I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My son accidentally swiped s kindle fire. it seems to have
my son accidentally swiped his kindle fire. it seems to have upgraded to the new os. All of his games and content, is gone. I re-registered it, but nothing came back. … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
My books were downloading to my kindle. Now they are
My books were downloading to my kindle. Now they are downloading to the cloud and I do not know how to get them from the cloud onto my kindle. How can I avoid them going onto the cloud?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I have a Kindle reader, older version. I purchased a cookbook
I have a Kindle reader, older version. I purchased a cookbook on Amazon and it said that it would be sent to my Kindle but it wasn't. Also, I cannot purchase anything directly from my Kindle. I could … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I dropped my Kindle and only have half screen now. I have
I dropped my Kindle and only have half screen now. I have recharged my Kindle and held down the power button for 10 seconds and still now luck. Any Idea how to fix this problem pleas… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I have a Kindle modelD00901 which I love, but it froze, with
I have a Kindle modelD00901 which I love, but it froze, with Alexndre Dumas on the screen and nothing I can do will open it up and shake him off. So in looking around I decided to buy a Paperwhite, wh… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have a Kindle Paper White and I can turn it on but I cannot
I have a Kindle Paper White and I can turn it on but I cannot unlock. When I swipe nothing happens. I was attempting to order a new book and the system told me I had already purchased it. It was in my… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I downloaded the Ipad2 update today and now my kindle cloud
I downloaded the Ipad2 update today and now my kindle cloud is jammed. That is, it requests my login information, but when I provide it, it doesn't respond.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Kindle Fire wont turn on. Attempted to charge overnight
My Kindle Fire won't turn on. Attempted to charge overnight but still won't turn on. I've pressed the on button and held it for 30 seconds...waited...attempted to turn it on. Still nothing. Some sites… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Kindle Fire was working fine last night. I plugged it in
My Kindle Fire was working fine last night. I plugged it in to charge overnight. When I disconnected it this morning and tried to "unlock" the screen, nothing happened. I tried it several times before… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I received a Kindle Fire for Christmas this year. I have enjoyed
I received a Kindle Fire for Christmas this year. I have enjoyed it very much, but ran into a problem. It would not turn off, no matter what buttons I pushed it would not turn off. Yesterday I went to… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I turn on my pandigital Supernova and there is a slide buttom
I turn on my pandigital Supernova and there is a slide buttom you move from one side to the other to unlock and it wont move.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
There is 1/2 a picture of Agatha Christi on my Kindle and it
There is 1/2 a picture of Agatha Christi on my Kindle and it won't turn on. I have recharged it. I have held the button down for 20 seconds. I have tried all the buttons and nothing happens.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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