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I just charged my new kindle fire hd 8 and cleaned the
I just charged my new kindle fire hd 8 and cleaned the screen with eyeglass cleaner. now it does not respond to touch. I held the on/off button for 40 seconds does not respond. comes on momentarily th… read more
Harry
Harry
2,219 satisfied customers
Screen is broken after hitting the floor which was after
screen is broken after hitting the floor which was after kindle fell in water … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I have a kindle fire that's about 3-4 years old. It
I have a kindle fire that's about 3-4 years old. It accidently got drop in an epson salt footbath....don't laugh...I didn't see it for about 24 hours. I've tried to let it dry out but I fear it has th… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kindle Paper accidentally fell into some water. It
My Kindle Paper White accidentally fell into some water. It wouldn't respond at all afterwards. I put it in rice for 24 hours and it appeared all my books were available on the screen. However, the sc… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
My Kindle fell into water...is there anything I can do?
My Kindle fell into water...is there anything I can do? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I spilled a glass of milk on my kindle while I was reading.
i spilled a glass of milk on my kindle while I was reading. i placed the kindle in a bag of rice. How long should i keep it in there for? Is there anything else I need to do? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kindle got wet & is now frozen. Screen says Battery
My Kindle got wet & is now frozen. Screen says Battery Invalid: -22. Is there anything I can do to salvage this? I've gotten a new basic Kindle & don't like it as well… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Bought an e-Reader some years ago. bought E-Books regulary,
Bought an e-Reader some years ago. bought E-Books regulary, but did not use it for at least a year now. Bought new E-Books last week via my old account, which was still active (Sybille Rueckleben) (pu… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I bought a Kindle book and cannot access it or any of my other
I bought a Kindle book and cannot access it or any of my other books because Kindle reader is stuck on the storefront. The home button at the bottom does not take me to my list of books. How can I get… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I have a Kindle Fire 1st generation. I bumped it into a sink
I have a Kindle Fire 1st generation. I bumped it into a sink full of water. Can it be repaired or is it a lost cause… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My Kindle sufffered an aquatic mishap - although it was quickly
My Kindle sufffered an aquatic mishap - although it was quickly retrieved from its dunking and ried as thouroughly as possible the keys don't work correctly. The screen saver comes up and t will show … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My daughters Kindle ( in France!) has got damp in her bag
My daughter's Kindle ( in France!) has got damp in her bag --- one very wet day!-- and I am wondering if we can at least get the books off???… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
My 3-year old "3G" keyboard Kindle has lost 3G capability.
My 3-year old "3G" keyboard Kindle has lost 3G capability. I have tried your keyboard reset, to no avail. Any other suggestions, or must I buy a new one, in which case can I transfer all my old books … read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
Brain of Britian has managed to drop her kindle into the swimming
Brain of Britian has managed to drop her kindle into the swimming pool......can this be fixed and if not how can I transfer the books I have on it - un-read to a new kindle. Cheers Sue… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
my kindle was dropped into a swimming pool it was immediately
my kindle was dropped into a swimming pool it was immediately rescued but will not work, could the batterie have shorted out? and if so where would I get a new batterie.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My granddaughter spilled my coffee on my Kindle. Immediately
My granddaughter spilled my coffee on my Kindle. Immediately after drying it off, the kindle worked. Now, 30 min. later, it won't turn on. ANy advice?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
dropped into ocean salt water uniy on but no functioning buttons
dropped into ocean salt water uniy on but no functioning buttons screen is lit ,i would take it apart to dry but dont know how… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle fell into a pool and it was 5 minutes before it was
My Kindle fell into a pool and it was 5 minutes before it was retreived. What do I do now?… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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