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Pearl! I have a kindle device which i use as a reader. I
Hello, Pearl! I have a kindle device which i use as a reader. I download to it mainly directly from my computer using a cable as on an external hard drive. It worked perfectly until recently when devi… read more
Josh
Josh
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Associate Degree
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I have recently downloaded 3 new books onto my Kindle from
I have recently downloaded 3 new books onto my Kindle from the Kindle Library (and have been charged for them by Amazon!), but they are not showing up on my Kindle. Any suggestions? … read more
Benimur
Benimur
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I have an older kindle and I am not able to download some
Hello, I have an older kindle and I am not able to download some recent purchases of books. I am a Amazon Prime member. I also have a Samsung Note 4 and the books were downloaded on this device. … read more
Josh
Josh
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I tried to do the latest update on my kindle and it won't
I tried to do the latest update on my kindle and it won't take. I have had the kindle for a few years. Does that mean I have to buy a new kindle and if so can I download the books I have on my old kin… read more
Josh
Josh
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Have a couple kindles. My second generation non touch screen
Have a couple kindles. My second generation non touch screen will not connect to wi-fi. Have five bars and am 10 feet from unit. Mike … read more
Russell H.
Russell H.
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I cannot download books to my Kindle. It is an older Kindle
I cannot download books to my Kindle. It is an older Kindle and I was told to upgrade the internet software. Is this the solution? … read more
Russell H.
Russell H.
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My kindle, purchased in dec.,16 is stalled after buying and
my kindle, purchased in dec.,16 is stalled after buying and reading two books. in calling amazon, i was forwarded to a obviously foreign-born helper who spent a long time on the phone and eventually t… read more
Cris
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I can no longer download newer books on my antique Kindle
I can no longer download newer books on my antique Kindle 1st Generation. Has Amazon changed format so book no longer work on order Kindles?… read more
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I am attempting to manually update my Kindle 2nd Generation
i am attempting to manually update my Kindle 2nd Generation Wireless. I have downloaded the correct software versions and then copied them to my Kindle root direcetory, as instructed. I followed onlin… read more
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Josh
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I am trying to update my Kindle. My version is Kindle 3.0.2
I am trying to update my Kindle. My version is Kindle 3.0.2 (have had it for several years. … read more
Benimur
Benimur
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I have a Kindle DX. The battery was bad for a time and would
I have a Kindle DX. The battery was bad for a long time and would not work. I just replaced the battery, that was bulging, and now it charges and turns on. I tried to sync it and it says " Your Kindle… read more
Russell H.
Russell H.
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How am i to get kindle books on my kindle when I'm told I
How am i to get kindle books on my kindle when I'm told I have to update with no instructions on how - and so I can no longer get books on my kindle.… read more
Nathan
Nathan
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My kindle wont start up when I slide the power button. I
My kindle won't start up when I slide the power button. I plugged it into the charger and the light did not come on. I do have a picture on the screen. Please help. I am almost at the end of my book a… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Why have the last 7 books I have ordered not downloaded into
Why have the last 7 books I have ordered not downloaded into my kindlle??? Orders were placed March 2 and 4… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
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my kindle touch received as a gift. I downloaded a book, but
my kindle touch received as a gift. I downloaded a book, but it only lets me read a few pages and then skips to another page usually back or to something else.. no matter what I have done its doesn't … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
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I was downloading three books onto my kindle. As the 3rd book
I was downloading three books onto my kindle. As the 3rd book was downloading, it abruptly stopped. Only the first two books downloaded and when I go to open them there is nothing there and only the n… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle was purchased for me in September 2010. I have read
My Kindle was purchased for me in September 2010. I have read almost a hundred books on it. But this morning it hung up. It won't turn the page, go back, bring up a menu or shut off. It is just hung u… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Last night, sliding the power switch did not turn-off my Kindle.
Last night, sliding the power switch did not turn-off my Kindle. This morning sliding the power switch will not wake my Kindle. Any suggestions to fix or do I need to send my Amazon kindle to be fixed… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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