E-Readers

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Related E-Readers Questions
My Kindle Paperwhite seems to be frozen with the book screen
My Kindle Paperwhite seems to be frozen with the book screen on. Page won't turn, can't get it to turn off or anything. Help … read more
Randy Boman
Randy Boman
Technician
12,755 satisfied customers
It won't turn off or swipe. Kindle paperwhite not sure of
It started after we took it of the charger today. We've tried turning it off by holding down the button for 50 seconds. Nothing happened. … read more
Josh
Josh
7,799 satisfied customers
My Kindle model D1200 is frozen. The new book NOMAD by
My Kindle model D1200 is frozen. The new book NOMAD by Matthew Mather appears on the screen and I can't clear it. I have fully charged it and did a hard boot. It will not turn on or off and the screen… read more
Louie
Louie
Shop Owner
Industrial Technologist
12,355 satisfied customers
I have a Kindle Paperwhite that just froze on the home
I have a Kindle Paperwhite that just froze on the home screen. I have recharged it and rebooted it but it stays frozen… read more
Thomas
Thomas
IT Manager
Associate Degree
1,651 satisfied customers
My kindle will not go to the next page. Is stuck on one page. I have tried shutting it d
My kindle will not go to the next page. Is stuck on one page. I have tried shutting it down, re-charging, etc., no success When I begin again, very sluggish, takes forever to do one thing. But, I was … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle paper white has a frozen screen. I had just loaded
My Kindle paper white has a frozen screen. I had just loaded a new book and when I hit "home" to see if it was there, the screen froze with a weird picture ,"swipe to unlock Kindle" across the bottom,… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle Paperwhite will not charge. I tried shutting it down
My Kindle Paperwhite will not charge. I tried shutting it down several times with no luck. What can I do now?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
While reading my Kindle just froze on a page-type is not even
While reading my Kindle just froze on a page-type is not even (light & dark-will not return to home or turn off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
my kindle paperwhite froze on the last page of a book and i
my kindle paperwhite froze on the last page of a book and i can get to the list of books but i cant open any of them… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My new Kindle lost Wi-Fi capabilities. It was working fine
My new Kindle lost Wi-Fi capabilities. It was working fine until yesterday when I went to shop in the Kindle store and there was only a blank screen. The icon on the top of the page had no bars. I che… read more
Thomas
Thomas
IT Manager
Associate Degree
1,651 satisfied customers
My kindle touch suddenly froze and will now not boot up - had
My kindle touch suddenly froze and will now not boot up - had been stuck on an internet page, and after much pressing of buttons became a blank screen. I have charged it up and light went from orange … read more
Thomas
Thomas
IT Manager
Associate Degree
1,651 satisfied customers
My Kindle needs re booting every time I open it and a page
My Kindle needs re booting every time I open it and a page turn is no longer crisp, the finished page fades out and the next page fades in. A fully charged battery lasts only 2 - 3 days with wi if off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle froze last night. I had been reading it on the plane,
My Kindle froze last night. I had been reading it on the plane, shut it down, went home and tried to read it before bed. But it froze on the Virginia Woolf page but it looks like at Etch-A-Sketch draw… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Kindle 3G opens and lists the books I downloaded. When I try
Kindle 3G opens and lists the books I downloaded. When I try to display the book by pressing Home nothing happens. It goes blank. When I press menu and Shop in the Kindle storea message says that I am… read more
Cris
Cris
1,785 satisfied customers
How do I re-boot my Kindle 3. I did a forced turn off when
How do I re-boot my Kindle 3. I did a forced turn off when it froze. Now the screen is just a blank and flipping the on switch shows a green light briefly, but the light goes out and nothing happens. … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
downloaded a book on Wednesday evening and now my Kindle will
downloaded a book on Wednesday evening and now my Kindle will not display a book for reading...only a blank page with the header of the previous book I was reading. It will go to menu and to home page… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Hi, I was watching my Kindle this evening, bought 12 months
Hi, I was watching my Kindle this evening, bought 12 months ago, on Amazon (3g wifi) now I can't get it to turn back on??????… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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