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I have a Kindle Fire - first edition - and have been having
I have a Kindle Fire - first edition - and have been having problems charging the battery. The original charger stopped working about 2 years ago, so I purchased a new charger and connection wire. It … read more
Harry
Harry
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I have an Amazon fire tablet, and for the last 2 days it has
I have an Amazon fire tablet, and for the last 2 days it has the wrong time on it. We had a severe storm here 2 nights ago and it has been off in the time ever since I went into the clock and tried to… read more
Harry
Harry
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It will not turn on. I've left it on the charger so I
It will not turn on. I've left it on the charger so I believe it is charged...but it flashes "Kindle Fire" as though it is powering up, but shuts down instead of turning on. I just loaded a bunch of n… read more
Randy***** CellTech
Randy***** CellTech
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My kindle fire powered off last night and I tried to charge
my kindle fire powered off last night and I tried to charge it both last night and today and the battery shows a red line and it is not charging. what to do … read more
Harry
Harry
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My kindle is charged ( dot) but when I turn on it says USB
my kindle white is charged (green dot) but when I turn on it says USB Drive Mode up top and If you want to read or shop on your kindle while continuing to charge over USB, keep cable attached, but eje… read more
Richard
Richard
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IT Manager, Consultant
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My Kindle Fire will not turn on. It is charging now and
My Kindle Fire will not turn on. It is charging now and every few seconds the screen flashes amazon. I tried to hold down the power button and it will make a sound like its turning on but nothing. … read more
Pete
Pete
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Yesterday, the screen froze so I turned it off. Now it won't
Yesterday, the screen froze so I turned it off. Now it won't go back on again. … read more
Josh
Josh
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My paper kindle froze with screen saver and I have no way of
my paper white kindle froze with screen saver and I have no way of accessing restart, or anything I charged it for 12 hours and nothing, the orange light goes on when hooked up to computer but nothing… read more
Josh
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Hello this is Rosalyn Gannon, my kindle book s battery is
Hello this is Rosalyn Gannon, my kindle book 's battery is empty. I tried to charge it even more than 30 minutes. nothing works. It says that it is critical battery and also "your battery is empty. " … read more
Thomas
Thomas
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Kindle Fire showed low battery and I plugged in the charger
Kindle Fire showed low battery and I plugged in the charger but it did not take the charge. My connector has always fit loose so I thought it was that. I had a friend bring hers to me and it still has… read more
Thomas
Thomas
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Associate Degree
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I have the first or second kindle out. No light attachment,
I have the first or second kindle out. No light attachment, etc. my face page reads "Your battery is empty". I have connected it to a power source several times, and know the source is good. What next… read more
namstech
namstech
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Master's Degree
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My Kobo reader is frozen. Last night I was trying to
My Kobo reader is frozen. Last night I was trying to increase the font size and it froze. It is shut down, the on light doesn't come on unless I plug it into my computer. It still doesn't let me do an… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I left my Kindle on charge last night, but this morning it
I left my Kindle on charge last night, but this morning it won't turn on. I have tried doing a hard reset - I held the switch in the on position for at least 30 seconds, then released it. When I first… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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This is a duplicate question. Sorry. My Kindle Fire has froze
This is a duplicate question. Sorry. My Kindle Fire has froze on the shut down or cancel screen. It has been froze since 8:00 AM. CST… read more
AnswerManRob
AnswerManRob
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When I turned on my kindle this AM it said it needed to be
When I turned on my kindle this AM it said it needed to be charged - so I plugged it into my computer and it wouldn't charge. It said that my computer didn't recognize the USB port. Now my kindle is o… read more
Cris
Cris
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Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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My Kindle froze up last week while I was playing Scrabble.
My Kindle froze up last week while I was playing Scrabble. I charged it and then held the off button for 20 seconds. I noticed later that I had lost all my archived books -- perhaps 35 or so. Is there… read more
Andy
Andy
Ereader Expert
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1,005 satisfied customers
Hello. I dropped my kindle model # XXXXX last night, and part
Hello. I dropped my kindle model # XXXXX last night, and part of the back panel came off. I popped it back into place, but ever since, it has been stuck on the hold screen. I tried plugging it in to l… read more
Andy
Andy
Ereader Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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