E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
I was on a trip about 6 months ago and my Kindle wouldn't
Hey Pearl, I was on a trip about 6 months ago and my Kindle wouldn't open. When I got home I work with Kindle tech support and the tech found MANY viruses on my laptop which caused my Kindle Paperwhit… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
It's frozen. I've tried a hard restart but it seems to be
It's frozen. I've tried a hard restart but it seems to be frozen in the search mode. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Just got a new paper Kindle. The screen seems to be frozen.
Just got a new paper Kindle. The screen seems to be frozen … read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Help. My kindle got water on it. The case is got soaked. The
Help. My kindle got water on it. The case is got soaked. The screen page is freezing. … read more
Richard
Richard
Customer Service
48,489 satisfied customers
E screen seems to be frozen with voice activation. I was
E screen seems to be frozen with voice activation. I was updating setting to brighten the screen and in the process opened voice activation. Now I can't get out of it. I can't get back into settings b… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My mother's Kindle 7 has frozen. It will not allow her
My mother's Kindle 7 has frozen. It will not allow her access to her account … read more
Richard
Richard
Customer Service
48,489 satisfied customers
I have a Kindle Fire HD. I tried to download the Cloud
Hi, I have a Kindle Fire HD. I tried to download the Cloud Library for Livingston Parish and now it is there showing it's logged on and won't log out. And it also won't let you go into the books. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I need to talk about t, 10 year kindle fire that is all I
Since yesterday rebooted nothing changes unable to drag the bar down to check settings hear this female voice I have total the letters on the keypad twice not able to play music … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Ndle hd6 seems to have frozen. I get voice view and it asks
ndle hd6 seems to have frozen. I get voice view and it asks me to press button. Nothing seems to work. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
We have a Kindle Touch that we registered and have been using
We have a Kindle Touch that we registered and have been using for nearly a year. Yesterday it was laying on my lap when it went to the largest font on the page I was reading and then it would not let … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a sonydigital book reader PRS-350 and it has frozen
I have a sonydigital book reader PRS-350 and it has frozen on a page of a book. I have tried reset. have recharged book.… read more
Richard
Richard
Customer Service
48,489 satisfied customers
I used my Kindle Fire yesterday morning before work. When I
I used my Kindle Fire yesterday morning before work. When I got home the screen was frozen on the game and book shelf. I can't more to any of the game,booke on the shelf. I have tried turning it off a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle fire worked fine this morning and now when I try
My Kindle fire worked fine this morning and now when I try to turn it on, it turns itself off and nothing will come up on the screen. I plugged it in and it shows the green light light but my screen s… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
I just purchased Kindle on Saturday, yesterday (Wednesday)
I just purchased Kindle on Saturday, yesterday (Wednesday) it locked up. It is fully charged. When I turn it on it is keeping the time but the screen is frozen, within seconds it shuts off...Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
E-Reader PRS-900 is frozen while still on the "Home" page.
E-Reader PRS-900 is frozen while still on the "Home" page. I'm not able to make any choices or turn off the reader. Yesterday, I was able to "recharge" while the reader was still on (wasn't able to tu… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
My kindle touch 3g seems to have frozen, it at first had a
My kindle touch 3g seems to have frozen, it at first had a pop up box that read " this application can not be opened" or something along those lines. I could not exit out of the box. Then a screen cam… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I just got my kindle on December 25th. Yesterday I used it
I just got my kindle on December 25th. Yesterday I used it most of the day and a commercial of McDonalds came up and my kindle has frozen. I tried recharging it overnight and it still willl not turn o… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
My PRS 600 screen has frozen. Only the Options button works.
My PRS 600 screen has frozen. Only the Options button works. I have tried the reset button; switching off straight away. Any suggestions?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x