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I am trying to fix my aunt's Kindle. The screen comes up and
I am trying to fix my aunt's Kindle. The screen comes up and shows fully charged but nothing happens when I try to unlock it. When I try to shut it down I get a box that says Power off Do you want to … read more
Randy***** CellTech
Randy***** CellTech
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I only get a dim light background. Don't know. It is a
Sometimes I have to touch the screen twice or more to get selected item… read more
Anthony_Infotech
Anthony_Infotech
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My Kindle Fire has all of a sudden not allowed touch screen.
My Kindle Fire has all of a sudden not allowed touch screen. It went into some sort of Tutorial, which cuts off touch screen ability. We managed to get the Kindle shut down and started up again. It co… read more
Josh
Josh
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Frozen scr. Frozen and locked screen. Have tried everything
frozen and locked screen. Have tried everything found to unlock. any suggestions … read more
Aric
Aric
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I have a kindle fire and the screen stays blank when I turn
I have a kindle fire and the screen stays blank when I turn it on. I can hear it come on and it is talking saying the time and screen on and screen off. but the screen stays black… read more
Anthony_Infotech
Anthony_Infotech
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My kindle fire won't charge or at least is very, v e r y
My kindle fire won't charge or at least is very, v e r y slow? … read more
Harry
Harry
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Should be fully charged....unlock screen shows bright,
Should be fully charged....unlock screen shows bright, however when sliding unlock bar to left, the bar slides, but screen remains dark....very darkscreen. … read more
Josh
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I just charged my new kindle fire hd 8 and cleaned the
I just charged my new kindle fire hd 8 and cleaned the screen with eyeglass cleaner. now it does not respond to touch. I held the on/off button for 40 seconds does not respond. comes on momentarily th… read more
Harry
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My kindle is charged up. But I am not able to log in. It's
My kindle is charged up. But I am not able to log in. … read more
Josh
Josh
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My kindle will not turn on. I've tried holding the power
My kindle will not turn on. I've tried holding the power button down for 40 seconds. When I select the power button again the "KINDLE FIRE" screen is displayed, but nothing happens. The screen goes on… read more
Josh
Josh
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My Kindle Fire is stuck on voice only. I cannot access
Good morning! My Kindle Fire is stuck on voice only. I cannot access beyond the screen that turns it on. It does not slide left for access, but reads what is on that screen when I touch it and does no… read more
Anthony_Infotech
Anthony_Infotech
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I have two Kindles and they are both locked. Why? One is a
One is a Kindle Fire I purchased for my daughter in 07 the other is a regular Kindle and I'm not sure when it was purchased … read more
Randy***** CellTech
Randy***** CellTech
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When I try to open kindle fire, I am asked for a PIN no. As
When I try to open kindle fire, I am asked for a PIN no. As far as I know, I do not have one … read more
Viet - Printer Tech
Viet - Printer Tech
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Kindle fire tied up with voices. wont respond properly.
kindle fire tied up with voices. wont respond properly. touch featurw does not work properly … read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle fire is acting slow- just like a computer! How do
My kindle fire is acting slow- just like a computer! How do I or can I tell if it's getting ready to shut down? What can I do?… read more
Anthony_Infotech
Anthony_Infotech
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I could not get my Kindle Fire HD to unlock, so I tried to
I could not get my Kindle Fire HD to unlock, so I tried to shut it down and now it only has the kindle fire light on. What do I do?… read more
Kriptokrit
Kriptokrit
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My Kindle Fire seems to be locked up. I press on button, screen
My Kindle Fire seems to be locked up. I press on button, screen comes up with "Do you want to shut down your Kindle? Has a "shut down" or "cancel" button. Does not react to touching the buttons at all… read more
Kriptokrit
Kriptokrit
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1,320 satisfied customers
I received a Kindle Fire for Christmas this year. I have enjoyed
I received a Kindle Fire for Christmas this year. I have enjoyed it very much, but ran into a problem. It would not turn off, no matter what buttons I pushed it would not turn off. Yesterday I went to… read more
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Thomas
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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