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I have paid for The girl who saved the of Sweden and have
I have paid for The girl who saved the king of Sweden and have received your acknowledgement.On accessing Kobo from my home page in an attempt to download the book onto my E book I keep getting Import… read more
Pete
Pete
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Bachelor's Degree
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I have a kobo, the screen is frozen, it does not have a
I have a kobo, the screen is frozen, it does not have a volume button, the side bottoms are home, menu,shop,back, the on bottom is push only. Any suggestions I looked at the responses you gave but the… read more
Harry
Harry
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I have a Sony ereader and want to clean it out and start
I have a Sony ereader and want to clean it out and start again but it's so long since I used it I don't remember how to log in and I'm told Kobo now own it. Please help me I used to love using it… read more
RandyNetwork Tech
RandyNetwork Tech
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My Kobo ereader froze on sleep mode, which its down in the
Hi, my Kobo ereader froze on sleep mode, which its down in the past. I tried turning it off and back on but the reaction time was extremely delayed and the reader still showed as being "asleep". So th… read more
Pete
Pete
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Kobo fully charged but frozen on one page. CE0560. Started 8
Kobo fully charged but frozen on one page JA: What's the make/model of your device? How old is it? Customer: CE0560 JA: How long has this been going on? What troubleshooting have you tried? Customer: … read more
info tech
info tech
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Vocational, Technical or Trade Scho
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I have accedently deleted a book I am currently reading and
I have accedently deleted a book I am currently reading and can't see where … read more
Pete
Pete
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My Kobo mini is frozen on the "smily-face" screen and looks
My Kobo mini is frozen on the "smily-face" screen and looks like it is try to load. I have tried to reset it,have uninstalled & reinstalled my Kobo desktop. Have spoken to Kobo twice. Just cannot get … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My kobo mini screen is frozen. I opened my book to read it
My kobo mini screen is frozen. I opened my book to read it this morning, did a search to go to a different page. Message was can not find that page, now it is frozen with a blank page. I've tried shut… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
9,490 satisfied customers
My Kobo ereader is frozen on the connected and charging
My Kobo ereader is frozen on the connected and charging page. It is fully charged. How can I unfreeze the ereader?… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
My Kobo is not bookmarking the last page that I left off reading
My Kobo is not bookmarking the last page that I left off reading anymore. When I turn my Kobo back on its back at the beginning of the book. I have to scroll through all the pages to get back to where… read more
Dr. Fix-It
Dr. Fix-It
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I have started to read "believing the Lie" but cannot get
I have started to read "believing the Lie" but cannot get to the start of the text, I have got past all the introductions and table of contents. Now repeatedly return to the Title Page. I have recentl… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Hi, I was attempting to continue reading a downloaded book
Hi, I was attempting to continue reading a downloaded book and the Kobo is frozen. It is showing a quote page with the word 'loading' at the bottom. It is plugged into my computer but the Ereader tab … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I have somehow stupidly removed all books and Kobo instruction
I have somehow stupidly removed all books and Kobo instruction from my Kobo while watching an exciting curling game. I thought I just turned on the kobo to continue reading a book I was into. Can this… read more
Josh
Josh
It Support Specialist
Associate Degree
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My Kobo is frozen. It is on the home page and will not load
My Kobo is frozen. It is on the home page and will not load any book. Before that, I had got to the end of a chapter in the book I was reading and it would not move on. I got it to move to Home and th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Having problems with synchronization between Kobo Desktop and
Having problems with synchronization between Kobo Desktop and my Kobo touch. Seems to be anything that was purchased after November 28th is not synchronizing. The purchased books appear in my library … read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
998 satisfied customers
Am new to using a KOBO and am having problems bookmarking my
Am new to using a KOBO and am having problems bookmarking my page. When I turn off the KOBO and then go back to start reading again, it takes me back to the book cover instead of the page I left off o… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
My kindle turns on and off, and switches to sleep , but it
My kindle turns on and off, and switches to "sleep", but it won't do anything else. When I try to open anything from the home screen, the underlining bar just scrolls up and down a few times then stop… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My kobo ereader wont sync and update my library and my bordersd
My kobo ereader won't sync and update my library and my bordersd books have disappeared off the kobo, and I can't load any books on?… read more
namstech
namstech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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