E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Credit card is not being accepted. Kindle fire. 4 years. Put…

Customer Question
Credit card is not...

Credit card is not being accepted

Technician's Assistant: What brand and model of e-reader do you have?

Kindle fire

Technician's Assistant: How old is your Kindle Fire?

4 years

Technician's Assistant: What have you tried so far with your Kindle Fire?

Put in information for two different visa cards and am told information is incorrect.

Submitted: 4 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 9 minutes by:
3/19/2018
Electronics Technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 4 months ago

Please follow the below steps in order to update the credit card information on your Kindle:

  1. Click on this link https://www.amazon.com/ap/signin?openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fmn%2Fdcw%2Fmyx.html%2Fref%3Dkinw_myk_surl_1&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.assoc_handle=usflex&openid.mode=checkid_setup&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&&accountStatusPolicy=P1#/home/devices/
  2. From Settings, select Edit Payment Method below Digital Payment Settings.
  3. Select the desired credit card information, or add a new card, and then click Continue.
  4. Enter the desired billing address, and then select Continue. You can then view your edited 1-Click payment method.

Please let me know if it works for you if it does not we will try some alternate solution.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I cannot change the credit card recorded on my Kindle
I cannot change the credit card recorded on my Kindle account***@******.*** Message says 'tap once to change' Tap what ? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have changed my credit card for my Kindle/Amazon acct but
Second opinion] I have changed my credit card for my Kindle/Amazon acct but the old acct number comes up. I am unable to order any books and unable to change the credit card number. My wife and I shar… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Trying to buy books, will not let me. It is a 3 year old
going to amazon on line. wanted me to select a different card (visa) so did and was able to purchase book. Second and third time would not let me purchase … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My visa card was being compromised so I had to cancel it.
My visa card was being compromised so I had to cancel it . I've now got a new number on my visa and wish to let amazon know so I cah continue to buy books … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
How can ichange my cred card no, (not amazon - visa)?Anne.
how can ichange my cred card no, (not amazon - visa)?Anne Ruth … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Iam using my husband's kindle, I am trying to put in my
iam using my husband's kindle, I am trying to put in my credit card, I seem to be stuck in that process. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
The visa credit card i had on file expired. I tried to
The visa credit card i had on file expired. I tried to change it on my nook. When I got to address of sender it did not acknowledge the address i put in so it would not accept it. I tried 3 credit car… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I am having trouble trying to get my account corrected. Just
I am having trouble trying to get my account corrected. Just got off the phone with someone not in this country to attempt to get corrections made Nad we both got more and more confused. The topic is … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Keep getting notifications that we owe for an e-book as our
Keep getting notifications that we owe for an e-book as our credit card details need updating i e expiry date. Have updated the details required but our orders are still not being accepted and are sti… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have been trying to order Kindle Unlimited but it says
I have been trying to order Kindle Unlimited but it says there is a processing error. I have had trouble with 2 of my VISA's but went to the account update and put in my "newest" VISA and it seems to … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Visa does not expire until 7/18, kindle fire about 5
I went to a I phone and put the kindle a side and just got it back using it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I was refused when I ordered a book because I now have a
I was refused when I ordered a book because I now have a different Visa card number … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am unable to order any books on my kindle fire. I think
I am unable to order any books on my kindle fire. I think this is because my Visa card was lost and I now have a different charge. I need help to put in my new Visa card number. Marilyn Palmer. My kin… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My kindle will not accept my new credit card numbers. they
My kindle will not accept my new credit card numbers. they are on amazon, but I am unable to change from my old Visa card to. How do I delete the old visa card number and enter a mastercard number usi… read more
Cris
Cris
60 satisfied customers
I have a new Paperwhite and I amtrying to order and want to
I have a new Paperwhite and I amtrying to order and want to give my Debit/VISA card. Nowhere do I find a place that will allow me to enter that information. I don't want an Amazon credit card. I prefe… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I already typed a question and acknowledged the $30.00 fee.
I already typed a question and acknowledged the $30.00 fee. I gave a VISA card that I purchased in Sep. 2012 and it expires in Sep. 2015. A message came back said that was no good. O.K. It is good but… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My husband got a kindle fire for Christmas and when he connected
My husband got a kindle fire for Christmas and when he connected the wireless it automaticly set him up on my kindle account. He wants to put his on a different credit card and not have kindle 1 and k… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I got the Kindle Fire for the wife. We know NOTHING about
I got the Kindle Fire for the wife. We know NOTHING about what services are provided and the costs. I tried to pay by Paypal and failed. WHO DO WE CALL to get advice. WE DO NOT HAVE, AND WILL NOT GET … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x