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Y kindle has effectively frozen. I enter my passcode and
y kindle has effectively frozen. I enter my passcode and can't get any further. Also I can't use the kindle app on my iPad, thanks, Phyllis … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I( have an old kindle and all of a sudden I have no display.
I( have an old kindle and all of a sudden I have no display. It turns on, but all I get is a single line at the bottom of the screen saying which page of the directory I'm on. … read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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My Kindle will not turn on and it is pretty new, My tv? It
It started last night. I'm sure the battery wasn't dead, but I plugged it in anyway. I have tried pushing the on button and I have tried holding it down and nothing. It is a Kindle white … read more
Anthony_Infotech
Anthony_Infotech
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Won't turn the page.Problem of trying anything to move..even
Won't turn the page.Problem of trying anything to move..even on and off … read more
Nathan
Nathan
Bachelors of Science
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My kindle has developed a border across the bottom that is
My kindle has developed a white border across the bottom that is there all the time, off and on. About 20mm high. Blocks the last few lines and the bar showing how far through the book you are. … read more
Aric
Aric
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Run A/V and repair business for over
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My kindle appears frozen-- won't take the charge and nothing
my kindle appears frozen-- won't take the charge and nothing works. … read more
Anthony_Infotech
Anthony_Infotech
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Fell asleep with my kindle in the bed with electric blanket
Hi! So, fell asleep with my kindle in the bed with electric blanket on last night! Today it's not flipping pages, and of course I'm in the middle of an incredible book! Can you help? … read more
Randy***** CellTech
Randy***** CellTech
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I think my Kindle has died! I can't open it. I see a screen
I think my Kindle has died! I can't open it. I see a screen this letters coming at an angle. I have charged the battery, but I can't open it at all. It was acting strangely before this shut-down happe… read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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My kindle paper is giving me a repair needed message with a
my kindle paper white is giving me a repair needed message with a repair code 2, version(###) ###-####DSN 90172202524601AW what do I need to do?… read more
Richard
Richard
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IT Manager, Consultant
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Kindle 5th generation 5 position switch -- frozen on tree
Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
Randy***** CellTech
Randy***** CellTech
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My Kindle has what looks like torn paper over 1/3 of the screen.
My Kindle has what looks like torn paper over 1/3 of the screen. Then, visible under that on 2/3 of the screen is the last page I was reading, I have tried re-booting about 6 times. I have charged it.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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The screen on my kindle has frozen and has only a few lines
The screen on my kindle has frozen and has only a few lines of print from my book at the bottom of the screen and the rest of the screen is set to the 'off' picture of a person which in itself is all … read more
Josh
Josh
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Associate Degree
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My Kindle has just started freezing. I cant navigate from
My Kindle has just started freezing. I can't navigate from page to page, pull up the menu, turn it off, etc. After waiting several minutes, a bar appears across the middle of the page that shows somet… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The wireless will not turn on. I have been out of the country
The wireless will not turn on. I have been out of the country for two weeks and left it off to conserve battery. I have restarted unit several times and did restart with on off switch. When I try to t… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have 1st generation kindle. Dropped it and it landed flat
I have 1st generation kindle. Dropped it and it landed flat on the floor face down. It is frozen. I have recharged it. I have tried several times to wake it up. It has a "sleep picture" on the screen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has apparently frozen up. I can get menu and home
My Kindle has apparently frozen up. I can get menu and home but will go no further than that. Cannot access my books or anything else and after charging it up last night, which I don't think it really… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle, 2010 version I believe, is stuck at the AmazonKindle
My kindle, 2010 version I believe, is stuck at the AmazonKindle page. The bar is stuck at about 1/4 of the way across. I have tried holding the on switch for 30 seconds or so and it does re-boot, but … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my Kindle seems to have frozen It started last night when
my Kindle seems to have frozen It started last night when it unexpectedly lost the wifi connection I shut it down last night and plugged it in to charge the battery This morning it showed a blank scre… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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