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My kindle is showing no battery charge despite being plugged…

Customer Question
My kindle is showing...

My kindle is showing no battery charge despite being plugged in overnight and showing a connection during that time

Technician's Assistant: Does your network appear in the Wi-Fi list on your Kindle?

It did, but the provider was shut down yesterday. I cannot check that now without battery powwer

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Yes. the computer that I am using now is connected obviously

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No, but I am deaf and require a phone number to call on my Captel phone

Submitted: 4 months ago.Category: E-Readers
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Answered in 3 hours by:
3/17/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,625
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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