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I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I am having trouble with my email address when I tried to
I am having trouble with my email address when I tried to pay the VISA deposit. I have 2 paper white kindles but I am unable to access books from the other kindle. I typed this question in a few minut… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
The kindle i have for my grandson somehow has deleted his
The kindle i have for my grandson somehow has deleted his name and i cannot log in at all, the password ***** have been using doesnt work and wont allow me to access anything … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I reset my kindle now I have lost everything it tells me to
I reset my kindle now I have lost everything it tells me to register but when I say I have an account it keeps telling me to retry … read more
Cris
Cris
1,311 satisfied customers
I have a kindle paper and was registered with Amazon so that
I have a kindle paper white and was registered with Amazon so that I could buy books but I have forgotten my password.. I have also joined Book Bub which Amazon partners with for either free or cheap … read more
John
John
Bachelor's Degree
5,530 satisfied customers
I recently lost my Kindle. I called Amazon to make sure no
I recently lost my Kindle. I called Amazon to make sure no one else could use it or have access to my account. The woman said she was deleting everything. She sure did, now I have a new Kindle and no … read more
John
John
Bachelor's Degree
5,530 satisfied customers
I have lost two kindles over the years. I just bought a new
I have lost two kindles over the years. I just bought a new kindle, deregistered the one kindle that showed up in my Amazon account, and registered the new Kindle. My amazon account and my new Kindle … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I had a Kindle but lost it. I bought an IPad Air a year ago.
I had a Kindle but lost it. I bought an IPad Air a year ago. I have purchased books but do not understand why I can't read some of what I have purchased on my IPad. It lets me read a sample but won't … read more
Nathan
Nathan
Bachelors of Science
24,985 satisfied customers
A couple of years ago my email address changed ([email protected]),
A couple of years ago my email address changed ([email protected]), I was sick at the time and really didn't care. I didn't remember my password XXXXX that address and since I just ordered my books fro… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
Hi, fisrt, sorry for my broken english, I am writing from Brasil,
Hi, fisrt, sorry for my broken english, I am writing from Brasil, but my kindle, that never asked a password, is now asking me to put a password XXXXX I cannot contat. When I turn it on, it appears th… read more
Cris
Cris
1,311 satisfied customers
some how I deleted everything and I forgot my password.. How
some how I deleted everything and I forgot my password.. How do Iget it all back and get a new password.… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have lost my kindle. I am going to purchase a new one today.
I have lost my kindle. I am going to purchase a new one today. My wife and I share the same amazon account. Are there any security issues I should be concerned about? Can I continue to use current pas… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
While trying to access my book in Kindle it will not accept
While trying to access my book in Kindle it will not accept either my old password XXXXX my new one so I am unable to read my new book purchase. Please HELP!!!… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
my kiindle is not allowing me to go to the amazon store. why
my kiindle is not allowing me to go to the amazon store. why does the device ask for wi-fi address & password. when first purchased (abt 1yr ago) wi-fi was not necessary for me. this is a kindle e-rea… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The home page of my new Kindle shows 0 MB of free space for
The home page of my new Kindle shows 0 MB of free space for downloading. The home page also has only SIX items listed, five of which came with the Kindle. I need to be able to free up downloading spac… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
I bought my wife a Kindle about 16 months ago and she regularly
I bought my wife a Kindle about 16 months ago and she regularly buys new books. I have recently been given an Ipad and have been advised there is a way to transfer books held on the Kindle to my Ipad.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I bought a kindle just over 3 weeks ago and today it foze and
I bought a kindle just over 3 weeks ago and today it foze and could not be fixed so the retailer replaced it with another one - I have changed my password XXXXX now would like the books I bought in th… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My wife has an older Kindle...software version 2.5.6 (501108064),
My wife has an older Kindle...software version 2.5.6 (501108064), serial number B004182192363841. It is registered to XXXXX XXXXXman. I have bought a new Kindle, new UPC # XXXXX 14916 01023 3. Both my… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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