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My wife's kindle fire is not showing any life at all. Could
My wife's kindle fire is not showing any life at all. Could it be that the heat of Phoenix, where she was for a conference today, affected its life? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
I have changed my credit card for my Kindle/Amazon acct but
Second opinion] I have changed my credit card for my Kindle/Amazon acct but the old acct number comes up. I am unable to order any books and unable to change the credit card number. My wife and I shar… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I just got my new kindle today as more old one died. when
I just got my new kindle today as more old one died. when setting up it never transferred any books or games from my old one. This one shows Roberts 3rd fire my old one was Roberts fire 2, my wife has… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I hope so my wife ttapped on something now all we can get is
hi I hope so my wife ttapped on something now all we can get is voice saying what she is tapping on no responce … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
My wife has a Kindle but is unable to purchase books through
My wife has a Kindle but is unable to purchase books through her Kindle due to a payment account not being set up in her name. She does not have a normal email address so she can only purchase books t… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
On two kindle fires I have, both of them will no longer charge.
On two kindle fires I have, both of them will no longer charge. We have tried several chargers to see if that would solve the problem. One kindle fire will not tightly go into the charger part of the … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I just accidentally dropped my kindle on a hard floor. Now
I just accidentally dropped my kindle on a hard floor. Now only about 1/3 of the lower left side of the screen works. The rest is frozen with a tree picture on it. Whats my best choice?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i want to add my daughter kindle (on iPad ) to my account so
i want to add my daughter kindle (on iPad ) to my account so she can buy books from my account . how do i add her to my registered readers… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
Hi, I gave my wife a Kidle for Christmas a good while back.
Hi, I gave my wife a Kidle for Christmas a good while back. She enjoys it immensely. We just wncountered our first problem. She had to be hospitalized and wanted to use her Kindle.. At first the scree… read more
Cris
Cris
1,330 satisfied customers
While reading in bed, I laid my Kindle 3G down and accidently
While reading in bed, I laid my Kindle 3G down and accidently pressed down on the bottom right corner with my elbow. Needless to say, I damaged something inside (the glass is not broken but the image … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have lines that appeared on the screen and then I have a
I have lines that appeared on the screen and then I have a blank screen with underlying text from the home page. I can push the button on the bottom right and the green light will blink and then I can… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My wifes kindle wont shut off. Also this morning, we noted
My wife's kindle won't shut off. Also this morning, we noted the screen to begin to "grey" out in the upper left corner. What to do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
It appears that my kindle has locked itself because I do not
It appears that my kindle has locked itself because I do not remember locking it and now I cant get in and I dont want to reset if I dont have to can someone help… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My wife has an original kindle and uses every day. today she
My wife has an original kindle and uses every day. today she was reading a book, set the kindle down to get a drink. upon returning , she find the kindle had shut down. She could not restart. plug int… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi. I have a Kindle Reader and the screen is messed up. It
Hi. I have a Kindle Reader and the screen is messed up. It was in a leather cover in a suitcase and got pressed. There is some picture, mostly lines and some words. Is there someway to replace the scr… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was reading a book last evening and the Kindle just shut
I was reading a book last evening and the Kindle just shut off (did not appear to shut down). I presumed that the shutdown was due to the battery needing to be charged. I plugges the kindle/fire to th… read more
d2rhino
d2rhino
SEM Specialist
128 satisfied customers
My daughters Kindle Fire has "locked" up - The screen say "Do
My daughters Kindle Fire has "locked" up - The screen say "Do you want to shut down your Kindle?" There are two options Shut Down or Cancel - the touch screen does not respond to touching / clicking o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My wife is a New owner of Kindle. I want to help her download
My wife is a New owner of Kindle. I want to help her download (to Start) Free kindle books. I opened, with her her own account ([email protected]) on Amazon, with her Kindle. I had already downloaded a… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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