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Ordered a book and confirmed as purchased by Amazon but not
ordered a book and confirmed as purchased by Amazon but not received to my Kindle … read more
Cris
Cris
63 satisfied customers
I have recently been connected to the NBN. All's well in
I have recently been connected to the NBN. All's well in every respect except I cannot download onto 'Margaret's kindle' a book I wish to buy. I have paid for the book and it has not appeared in my li… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have had a total of 6 kindle readers. I always seem to
I have had a total of 6 kindle readers. I always seem to loose them. I need to purchase a new kindle (cheap) and start over. My question is if I purchase will I still be able to get help and download … read more
GeekGal
GeekGal
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Bachelors Degree
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I downloaded the Kindle app, but have now deleted it. I want
I downloaded the Kindle app, but have now deleted it. I want to register my kindle and start over because I am not receiving books that I bought for downloading. … read more
Richard
Richard
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I recently ordered six books from Amazon. The cost was
I recently ordered six books from Amazon. The cost was deducted from my balance and I received a confirmation notice. However, the books have not been posted to my library. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
There are 3 books I bought in August that orders have been
There are 3 books I bought in August that orders have been confirmed but not delivered to my kindle … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I thought I just purchased "One Summer Day in Rome" but I
I thought I just purchased "One Summer Day in Rome" but I have not received it on my Kindle. Can you help me. … read more
Benimur
Benimur
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Associate Degree
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I have recently downloaded 3 new books onto my Kindle from
I have recently downloaded 3 new books onto my Kindle from the Kindle Library (and have been charged for them by Amazon!), but they are not showing up on my Kindle. Any suggestions? … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Been trying to download a book to my library. Kindle tells
Been trying to download a book to my library. Kindle tells me to go to "my library" which I have now done numerous times but book is not there. Help! … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
After over 500 purchases I am having trouble with new
after over 500 purchases I am having trouble with new purchases sometimes not reaching my Kindle Paperwhite. It has happened about four times in the past month. … read more
Benimur
Benimur
Senior Technician
Associate Degree
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My husband ordered a book on his kindle titled The German
My husband ordered a book on his kindle titled The German Girl. It downloaded onto his kindle, but it is not to be found in our overall list of books. It is actually on his kindle for him to read, but… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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My husband lost his Mastercard last year after I had ordered
My husband lost his Mastercard last year after I had ordered several books. The cost of the books came out of his account but the books didn't actually get onto my Kindle. When I contacted Amazon they… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have had Kendle since 2014 and now I am told I do not have
I have had Kendle since 2014 and now I am told I do not have an account and Yet I can order books and get sample as well as goodreads. What is the problem. … read more
GeekGal
GeekGal
Electronics Support Tech
Bachelors Degree
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I ordered J A Jance novel and I realized I had already read
I ordered J A Jance novel and I realized I had already read the book. The date showed May 31, 2016 so I thought it had to be new, but alas, I had read "Dance of the Bones". Can the kindle charge be re… read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
I have a Kindle 2 3G. I ordered a book from the Kindle Store
I have a Kindle 2 3G. I ordered a book from the Kindle Store and it shows on my home page but will not open… read more
Steve G.
Steve G.
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593 satisfied customers
This is in regards to my Kindle. I recieved my Kindle G3
This is in regards ***** ***** Kindle. I recieved my Kindle G3 touch on Feb 8, and have enjoyed it very much. However, when reading a book, whether I am just a few pages or a couple of chapters in, wh… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have had my Kindle 3G WiFi for a week and it has worked perfectly,
I have had my Kindle 3G WiFi for a week and it has worked perfectly, but today I cannot get anything to work - I can get a list of the books in the machine but I cannot get their contents to appear on… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
I have recenly purchased a Kindle. I have attempted to download
I have recenly purchased a Kindle. I have attempted to download (purchase) books. The ones I have purchased before preview appear to have been downloaded. The one I purchased after preview is still no… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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