E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Yesterday i spilled ginger ale on to my kindle while flying…

Yesterday i spilled ginger...

Yesterday i spilled ginger ale on to my kindle while flying home . it entered the charge port and the on/pff button area. Maybe five of six drops. enough to drip put when put upright. I turned the Kindle off (so I thought). It is recharged, but the wait wheel stops after a circle or so, and I am not getting internet connection. We have a function wifi device, so that should not be an issue. I have attempted to free up the sugar film with pure alcohol, and the on/off button freely moves. Any hope?

Technician's Assistant: Does your network appear in the Wi-Fi list on your Kindle?

All i get is an illuminated fronts pager KINDLE a tree image with a boy reading under it

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Its wifi and all others are online

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No thnx

Show More
Show Less
Ask Your Own E-Readers Question
Answered in 4 hours by:
3/16/2018
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,739
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your Kindle tablet question.

Ask Your Own E-Readers Question

If the ginger ale that the device got wet with, penetrated into the circuitry, unfortunately it will need servicing - or replacement, which might perhaps be more economical.

If it were water, just drying it out would help, in at least 1/2 of cases. But ginger ale leaves a sticky acidic residue, which is quite bad for circuitry, and will not simply dry off and evaporate. If this is on circuitry or across circuit board runs or other connection.

So it will need servicing at least to clean it off - unless it simply didn't get far into it and after drying it works the first time it is tried again. Drying for 2+ days is advisable, as a first effort.

After that, it would need to be taken to a shop, at least to be opened up and examined for extent of damage.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Ask Your Own E-Readers Question
Customer reply replied 4 months ago
Sounds about right. How about an alcohol rinse to rid sugar stick?

If you remove the battery first, that might help, yes! rubbing alcohol without perfume, perhaps.

Ask Your Own E-Readers Question
Customer reply replied 4 months ago
how do I remove battery?
Customer reply replied 4 months ago
No thanks The kindle is an Amazon marked white paper job, with no obvious access to battery.

The battery is not easily removed in that model. I'm not sure that rinsing with alcohol (without disassembly and removal of the battery first) will do any good, I'm sorry to say - it's ideal for circuitry to be un-powered when it gets wet, you see.

Ask Your Own E-Readers Question
Customer reply replied 4 months ago
Thanks for your advice. I appreciate it

I'm glad to hear it. Could you please - if you are done with the case - rate my work and my answer, using the five-star interface at the top of the JustAnswer question page (cited below) ? a five-star rating would be appreciated - thank you! and have a great day.

https://www.justanswer.com/e-readers/b3flx-yesterday-spilled-ginger-ale-kindle-flying.html

Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,739
Experience: Several years of occasional experience with aspects of E-Reader technology.
Verified
Russell H. and 87 other E-Readers Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 12,739
12,739 Satisfied Customers
Experience: Several years of occasional experience with aspects of E-Reader technology.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Can I replace an older kindle with a newer, better one and
Can I replace an older kindle with a newer, better one and replace the contents … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I received 2 books on my "kindle" by Archer in a foreign
I received 2 books on my "kindle" by Jeffrey Archer in a foreign language I couldn't read. Will my Visa card be credited? The titles are !. Best Kept Secret 2. Be Careful what you wish for. … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
My kindle will not charge shows battery saying it is too low
my kindle will not charge shows battery saying it is too low to charge … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I bought a new kindle, to replace my old one. I ,t remember
I bought a new kindle, to replace my old one. I don,t remember my old llogin ID and password. I want to keep my old info(books). Can you help ? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I have an account with kobo on my browser,ordered two books
I have an account with kobo on my browser,ordered two books which are charged on my credit card . They say they are on my e reader but they are not.I cannot get past the sign in on my reader … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Page will not swipe. Not sure of the model, about 3 years
was working fine last night. Turn it on this AM, it will not swipe, the page is where I left it last night … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
How can I take reason books I read and put them in my
how can I take reason books I read and put them in my Archives? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Coming to you because I am exhausted in trying to find my
Coming to you because I am exhausted in trying to find my answers. Last Thursday a friend notified me that my facebook account was hacked, or so she thought. She suggested I change my password. So, I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My Kindle paper bought 06/13/14 just started pulling up the
My Kindle paper white bought 06/13/14 just started pulling up the book I am reading, but will not open. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Kindle reader wont accept my new wifi info. Toms 4th kindle.
just changed my wifi name and password- my other kindle accepted it … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My Kindle's female charging port has metal bent inside.
Hi Pearl: My Kindle's female charging port has metal bent inside. Additionally, the male charger cord is doing the same. I cannot charge my beloved Kindle. Any service ideas? David … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I ordered an ebook on line with payment by credit card, but
I ordered an ebook on line with payment by credit card, but my order was denied because of a problem with the payment method. My credit card is current and active, so I don't know what the problem is.… read more
Russell H.
Russell H.
Technician
12,739 satisfied customers
My kindle is frozen. It will not even turn off Anything I
My kindle is frozen. It will not even turn off Anything I can do to fix it? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Some one try to steal my kindle and erase every thing on it
Hi good night some one try to steal my kindle and erase every thing on it even the register account came off and I can get in can you help … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Order placed does not show on kindle even though i received
order placed does not show on kindle even though i received confirmation … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
All the books - everything = has been removed and if I click
All the books - everything = has been removed and if I click on any book - even the one I was reading - caption comes up saying " the item you were reading has been removed and is no longer available … read more
Russell H.
Russell H.
Technician
12,739 satisfied customers
I can't get on line on my nook. Help, Modelbntv250 serial
I have not used it in some time, but as of late had this problem. When I try to access the web it goes in load mode, but does not make the connection … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have an old fashioned Kindle but new enough to not have the
I have an old fashioned Kindle but new enough to not have the physical keyboard. It's been fine until yesterday when I asked it to do a "Sync" I think it was. The little wheel in the top left corner s… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x