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I CANNOT GET MY KINDLE TO CHARGE UP. FOR 4 OR 5 DAYS. I

I CANNOT GET MY...

I CANNOT GET MY KINDLE TO CHARGE UP

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

FOR 4 OR 5 DAYS. I CONNECTED TO THE CHARGER & LET IT CHARGE ALL NIGHT BUT NOTHING HAPPENED

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 22 hours by:
3/17/2018
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Please plug in your Kindle for 5 minutes then hold down the power button for 45 seconds while it is plugged in until the Kindle reboots. It can take 2-3 minutes for the complete reboot process. Allow it to charge for 20 minutes now and see if it will charge

If that does not work then please let me know when you purchased the Kindle

Ask Your Own E-Readers Question
Customer reply replied 4 months ago
THANK YOU SO MUCH. I FOLLOWED YOUR INSTRUCTIONS & HAVE MY KINDLE CHARGED UP & RUNNING AGAIN

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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