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Related E-Readers Questions
Are you going to charge me for help? 4th generation. Problem
I have tried turning on and off for the 40 seconds. battery will not charge. opened back of kindle removed and reinstalled battery. screen seem to be frozen. wont turn on. I want to know how to reset to factory via the open back… read more
Harry
Harry
2,488 satisfied customers
Ffrozen screen; reader no. 1 had frozen screen; complained
ffrozen screen; reader no. 1 had frozen screen; complained to amazon; it was replaced, reader no 2 came, screen frozen. complained, new kindle came today. screen frozen. i would give up but old reader… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
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My kindle fire screen is frozen, it is a kindle fire had
just started tonight went to charge it and the kindle fire is only thing on screen wont stay lit up when on … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
My Kindle Fire seems frozen. The screen shows "Do you want
My Kindle Fire seems frozen. The screen shows "Do you want to shut down your Kindle? and a choice is given to 1. Shut down or 2 . Cancel but it doesn't respond to touch. How do I bring it back ? … read more
Nathan
Nathan
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33,999 satisfied customers
Received Kindle Fire as retirement gift in Nov. I have no
Received Kindle Fire as retirement gift in Nov. I have no paperwork and disposed of the box. Kindle stopped working and will not charge up. What can I do now?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle fire 2nd gen is frozen! I've tried holding the power
My kindle fire 2nd gen is frozen! I've tried holding the power button for 45 seconds and restarting it, but it is still frozen!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Kindle fire and when I plugged it in to be charged
I have a Kindle fire and when I plugged it in to be charged the connection seemed loose so I got a new charger and my Kindle fire will not turn on. The green power light will come on for about 2-3 sec… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
hi. my kindle reader is fully charged but had weird graphic
hi. my kindle reader is fully charged but had weird graphic display that won't leave. nothing I do sdeems to reset... is it dead ? seems… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle fire does not boot up. It has a black screen with
My Kindle fire does not boot up. It has a black screen with kindle fire written in white and orange. What must I do?… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have a Kindle Fire HD. when I last charged my Kindle the"Kindle
I have a Kindle Fire HD. when I last charged my Kindle the"Kindle Fire"screen never went off and the same screen stayed on a long time after I took it off the charger. My Kindle would not turn on and … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Hi. My kindle screen seems to be frozen . Half the screen
Hi. My kindle screen seems to be frozen . Half the screen is the resting page and half is script. I have tried to reset with the power button for 20 seconds a couple of times but it seems to be trying… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
When I turn on my kindle fire the screen will on go to Kindle
When I turn on my kindle fire the screen will on go to Kindle fire and stays there. I have recharged the battery over night with the charger that came with my kindle and I have tried turning off my ki… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My screen is frozen and I've tried to reset the Kindle by
My screen is frozen and I've tried to reset the Kindle by moving the switch to the right and holding for 20 sec. up to 50 sec. I charged the Kindle for 20 minutes. Some suggested using a paper clip to… read more
Jason Jones
Jason Jones
AAS Information Technology
2,527 satisfied customers
my kindle fire seems to be frozen. it will not stay on. it
my kindle fire seems to be frozen. it will not stay on. it seems like the touch screen does not feel the touch. what do i do?… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
My Kindle Fire is stuck on the kindle fire screen. Ive tried
My Kindle Fire is stuck on the kindle fire screen. I've tried restarting and charging and this does not work.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I dropped by Kinsle (not Kindle Fire) and now it will not come
I dropped by Kinsle (not Kindle Fire) and now it will not come on or shut off. Who should I take it to for repair in my area of The Villages, FL. ?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I just dropped my kindle about 2 feet and the top 2/3 of text
I just dropped my kindle about 2 feet and the top 2/3 of text is frozen, even when switched off. Is it dead?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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