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I am from South Africa. I have a problem with charging my
Hi My name is ***** ***** I am from South Africa. I have a problem with charging my Kindle. Its three years old. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,087 satisfied customers
I have read one book on my Kindle but I can't get it to open
I have read one book on my Kindle but I can't get it to open because the swipe doesn't work and all I get are books that are recommended. It won't go the home page or anything else. What am I doing wr… read more
Josh
Josh
It Support Specialist
Associate Degree
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When I get on Kindle I am hearing a voice that I cannot
When I get on Kindle I am hearing a voice that I cannot disconnect from. Also, there is a green outline around the page so that I am unable to scroll to the next page. It appears locked. … read more
Josh
Josh
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Associate Degree
778 satisfied customers
I have a small Kindle (not a fire) that was given to me
I have a small Kindle (not a fire) that was given to me (new) about 3 months ago. I worked fine at first, but now I cannot turn it on, even tho it is fully charged. I swipe it and nothing happens. The… read more
Josh
Josh
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I had to reload my kindle and lost my library. What to do?
I had to reload my kindle and lost my library. What to do? … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I think my Kindle may have died. A few weeks ago, it started
I think my Kindle may have died. A few weeks ago, it started turning many pages at one time all by itself. I called on the phone and was told to turn it off for 30 seconds and then back on. That did n… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
I have an Voyage Kindle new. I downloaded three books and
I have an Voyage Kindle new. I downloaded three books and read them all. I downloaded the next three in the cerial. I started to read the 4th book and I had to re-charge the Kindle. I must have touche… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Have downloaded books but Kindle won't pick any of them
Have downloaded books but Kindle won't pick any of them up.... … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,087 satisfied customers
Have had days of problems beginning with inability to turn
have had days of problems beginning with inability to turn page husband electrical engineer (sigh) has done a lot of "fixing" button pushing library is back-but books come up approx. 1/3 of screen siz… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bought a Kindle Touch about six months ago. I was just starting
I bought a Kindle Touch about six months ago. I was just starting to use it when I changed priorities. About a week ago I tried to start it up and get nothing. The battery shows one narrow black bar o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
About a week ago, while my Kindle Reader was off, an add for
About a week ago, while my Kindle Reader was off, an add for one of Alfred Hitchcock's books appeared on the screen. When I turned on my Kindle to read, only 1/2 or so of the screen will now show. The… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is not working. It was ok ten days ago and started
My Kindle is not working. It was ok ten days ago and started to act strangely last week. Could not open a book, but I could move through menus. I left the wireless on over night and the battery draine… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased my Kindle 3G+Wi-Fi September of 2011. I cannot
I purchased my Kindle 3G+Wi-Fi September of 2011. I cannot get my 5 way controller to go up and turn off the wireless. It will go down and always starts on Go to. This started last week and nothing I … read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
In December I bought a Literati e reader for my 50 year old
In December I bought a Literati e reader for my 50 year old daughter. She had her heart set on a Kindle so I kept the Literati for myself. It was a couple months old when I started using it and I cugh… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Hi guys, my kindle has frozen. Its fully charged and the list
Hi guys, my kindle has frozen. It's fully charged and the list of books (17) is displayed and a small window is showing in front of the book list, headed Turn Wireless Off. The line below, that says S… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Having start up problems with my new Kindle. I bought one
Having start up problems with my "new" Kindle. I bought one a few months and it stopped working and was replaced. Replacement Kindle showing same symptoms. After fully charging it, using it for a coup… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
my kindle just died. does not charge even thought almost full
my kindle just died. does not charge even thought almost full battery. Started to act weird last week. Kept going to kindle page and trying to charge would finally charge but would go to first page of… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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