E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
I have a Kindle 2nd generation I think, model d00901 that
I have a Kindle 2nd generation I think, model d00901 that has part of the screen that has been pressed and I don't get any view, it isn't cracked but I need a new screen and I don't want to give this … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I was reading my Kindle, turned it off, than came back about
I was reading my Kindle, turned it off, than came back about 20 minutes later and it would not turn on. Plugged it in thinking maybe it needed recharging. The charge light did not light up. Still did … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
My kindle-model No D00901 FCC ID has empty battery. I
My kindle-model No D00901 FCC ID has empty battery. I connected it to a power source as instructed on the screen and left it to charge over night but the screen never disappeared. I unplugged it from … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I am not sure what kindle I have. At the top is says Amazon
I am not sure what kindle I have. At the top is says Amazon kindle and at the bottom is a keyboard. Right now the screen is white with black streaks and the page 1 of 4. I am charging it now and follo… read more
Nathan
Nathan
Technician
Bachelors of Science
32,901 satisfied customers
Hi We have a rather old Kindle keyboard model D00901 - the
Hi We have a rather old Kindle keyboard model D00901 - the problem is that it has stopped all functions and the screen saver image is streaked. When turned on the light goes green for 5 seconds then g… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have Kindle model D00901. The battery is very dead. Slide
I have Kindle model D00901. The battery is very dead. Slide and holding power switch does nothing. How do I hard reset? Can't figure how to remove the back cover to look for reset button mentioned in … read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
My kindle book screen has locked up and is showing only part
My kindle book screen has locked up and is showing only part of the screen saver showing with large areas showing white and grey patches. When switched on the white and grey patches remain with only p… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,275 satisfied customers
Screen is divided in tow parts with two different pictures.
Screen is divided in tow parts with two different pictures. One with the shut of picture and one with another shut off picture. How can I get it to show only one screen?… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
My Kindle has suddenly developed a white patch over half the
My Kindle has suddenly developed a white patch over half the screen, the rest is OK and working nornally. I don't think I dropped it, it has been lying on a table for several days and this happened. C… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle screen is streaked. Two streaks are the screen saver
My kindle screen is streaked. Two streaks are the screen saver and the other two the text of the book. I have tried holding the slide for 20 seconds. It did not help.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle will not keep a charge. I have tried the screen
My kindle will not keep a charge. I have tried the screen reboot but that didn't work. I tried to reboot the system as you had previously suggested and it kept a charge for only 1 day before it died a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle screen is not responding and I already replaced the
my kindle screen is not responding and I already replaced the battery, what could be wrong?… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My kindle displays black and white lines continually. It does
My kindle displays black and white lines continually. It does not turn off. WHat is the problem?… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,828 satisfied customers
my kindle has been frozen for days. it is fully charged but
my kindle has been frozen for days. it is fully charged but stuck on a screen that is half white and half streaked with one of the screen savers. i've tried everything to get it back on and don't know… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
screen froze, buttons unresponsive kindle ereader 3g? is there
screen froze, buttons unresponsive kindle ereader 3g? is there a soft ware patch or do i just send it back?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle screen is showing just streaks and white patches.
My Kindle screen is showing just streaks and white patches. I switch it on and only a very narrow strip at the bottom edge changes. I've tried holding the switch for varying periods but no change. I'v… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
My Kindle appears to be broken. When I turned it on today,
My Kindle appears to be broken. When I turned it on today, most of the screen is dark, hardly able to see printed words, and top inch is mostly white with horizontal stripes of white and black and you… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has black streaks across the face, charging over
My Kindle has black streaks across the face, charging over night did not resolve, was my Kindle fried? What are my options?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x