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Related E-Readers Questions
I have a kindle book open on my iPad I don't want to read it
I have a kindle book open on my iPad I don't want to read it at the moment, but can't get out of it to go back to the library. Help please! … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
Suddenly, the screen displayed a rectangle in the upper right
Suddenly, the screen displayed a rectangle in the upper right corner and the text on the rest of it became obscured. Page turing does not function and the Kindle cannot be turned off. The occurred yes… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My battery was low and my Kindle would not turn on. I left
My battery was low and my Kindle would not turn on. I left it for a while and when I tried to turn it on it displayed the "standby screen" and the "page screen" at the same time, distorted and faded, … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle will not stay on and has vertical lines and distorted
My kindle will not stay on and has vertical lines and distorted on the left side with lower left corner white - a few times it gave the kindle definition or shows it is recharging but then stops can t… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I have dropped my kindle to the floor and now have lost the
I have dropped my kindle to the floor and now have lost the picture on the bottom half of the screen and have white lines running through the left hand side from top to bottom. What can I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
my kindle has a blank spot in the upper left hand corner that
my kindle has a blank spot in the upper left hand corner that started out small & is now covering 4-5 lines of print. How do I get it fixed?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have had my kindle for less than 6 months. It wont come
I have had my kindle for less than 6 months. It won't come on anymore. It shows it is charged - green light. The light swithches to the "on" side when you use the on switch, but quickly goes out. The … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My amazon kindle is "stuck" on a combo of two pages. I cannot
My amazon kindle is "stuck" on a combo of two pages. I cannot turn it off, the cursor does not work, none of the buttons for next or prev page work, and the buttons for back, menu and home also do not… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
MY KINDLE 2 HAS STOPPED WORKING ON THE UPPER LEFT HAND CORNER.
MY KINDLE 2 HAS STOPPED WORKING ON THE UPPER LEFT HAND CORNER. I CAN STILL READ ABOUT 90% OF THE TEXT. CAN YOU GET REPLACEMENT SCREENS AND HOW?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle is just over 2 years old. Sat on it the other day.
My kindle is just over 2 years old. Sat on it the other day. Now the upper left corner of the screen is gone about half way to the right and 3 lines down. Also there is a vertical line about 1 inch fr… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I bought my Kindle just before Christmas last year. After
I bought my Kindle just before Christmas last year. After 3 months I had to contact you as it would not switch on. I was told to hold the on button for 20 seconds to reboot the kindle. Since then I ha… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
On the lower third of the screen there is now a rectangle I
On the lower third of the screen there is now a rectangle I can't get rid of. Inside it in the upper left corner it says: Go to... Then in the center of the rectangle it says: Enter location number (1… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Having trouble getting the screen on my Kindle to clear the
Having trouble getting the screen on my Kindle to clear the illustration. I slide the power switch to "wake" the Kindle and the illustration fades to about 1/2 of the screen; the rest of the screen is… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle screen is becoming patchy - top left hand corner
My kindle screen is becoming patchy - top left hand corner is now "whited out" and there are lines now starting to cover the whole reading area. I have tried re-booting it but the problem is still the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have a first generation Kindle. Recently it developed a
I have a first generation Kindle. Recently it developed a distortion in the upper right hand corner. The distortion is dark and light vertical lines that I can read some letters through. Reading throu… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My Kindle that I purchased through a school fundraising auction
My Kindle that I purchased through a school fundraising auction in March seems to have a defect with the screen. In the upper left hand corner there seems to be a glitch (don't know how else to explai… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
my kindle 2 has vertical lines down the screen; the display
my kindle 2 has vertical lines down the screen; the display is now so dark that I cannot without great difficulty read the text.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My Kindle was working fine---and then I noticed when I turned
My Kindle was working fine---and then I noticed when I turned it on- It had vertical lines on the plain screen. Then it opened to text only on the bottom left corner--and lines on the rest of the scre… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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