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I have tried to log into my old account on my book on

Customer Question
I have tried to...

I have tried to log into my old account on my book on kindle. Comparative Value House Buying by John J. Kuczma Jr. Won't work. I moved a few years ago so I assume my info is not updated. Can you help me contact necessary people to update?

Technician's Assistant: When could you last access your Kindle?

Probably 3 years ago when I moved to TN from SC. Emails have changed.

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No.

Submitted: 4 months ago.Category: E-Readers
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Answered in 4 minutes by:
3/14/2018
Electronics Technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Aparna Indresh,
 replied 4 months ago

It sounds like you are unable to access your amazon account on your kindle so in this case we can try to reset the password ***** your amazon account.

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Electronics Technician: Aparna Indresh,
 replied 4 months ago

Please follow the below steps in order to reset the password ***** your amazon account on kindle:

To request a password *****:

  1. Click on this link https://www.amazon.com/ap/forgotpassword?_encoding=UTF8&openid.assoc_handle=usflex&openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_select&openid.mode=checkid_setup&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.max_auth_age=0&openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fcss%2Faccount%2Fforgot-password%2Femail.html%3Fie%3DUTF8%26%252AVersion%252A%3D1%26%252Aentries%252A%3D0
  2. Follow the on-screen instructions.
  3. Follow the instructions in the e-mail sent to the e-mail address on your account.

    Note: If you created your account with a mobile phone number, you'll receive an SMS message with instructions instead of an e-mail.

After you've created a new password, it will become active right away. You new password ***** be applicable for all Amazon related accounts.

Please let me know if it works for you.

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