E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
Pages" will no longer turn and I cannot shut it off. Not
quot;pages" will no longer turn and I cannot shut it off … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
Not used for months. Last book read is frozen over half of
Not used for months. Last book read is frozen over half of screen, Cannot remove and cannot see screen controls … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I drop my Kindle & it won't move from its current screen -
I drop my Kindle & it won't move from its current screen - screen cracked but not broken - can it be saved or do i need to repalce it Thanks … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
It seems to be frozen. It comes on but will do nothing else.
It seems to be frozen. It comes on but will do nothing else. It is white something … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
It's frozen and I also cannot get it to charge. A few days
a few days ago. I left it on overnight. It froze before that - I couldn't type in my password ***** now it shows the Kindle home page and I cannot get it to respond … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I have a Kindle paperwhite and a page has frozen and I can't
hi, I have a Kindle paperwhite and a page has frozen and I can't move anywhere! … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My Kindle has completely frozen. It will not unlock. I have
My Kindle has completely frozen. It will not unlock. I have tried recharging it for a short while but that didn't help. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
My kindle is frozen, won't respond to anything. Probably a
Probably a few day ago. I charging it now, but it was only down about a … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My screen is frozen, it wont turn off to reboot? Not sure i
It froze on Wednesday. i tried to turn it off but it wont. there is a box on the screen that says restart power off or cancel. when you touch it nothing hasppens … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My Kindle lite"s screen appears to be frozen. The power
My Kindle lite"s screen appears to be frozen. The power screen has three option cancel,restart,screen off. However. the entire scree doesn't respone to touch. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kindle Paperwhite isi frozen in place. I cannot get a
My Kindle Paperwhite isi frozen in place. I cannot get a page turned, I can not turn I off, I cannot reset it. What can I do??? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Paperwhite just stopped working -- put it down mid-book
My Paperwhite just stopped working -- put it down mid-book and all of a sudden got a blank white screen. Plugged in thinking it needed charging -- though it never did this before -- screen appeared bu… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I dropped my first generation Kindle getting on an airplane
I dropped my first generation Kindle getting on an airplane and it has had a frozen screen since. I bought a second generation Kindle because you can download books while traveling internationally. It… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
The green light is on - on my Kindle - and I cannot slide and
The green light is on - on my Kindle - and I cannot slide and release. So, I can't get my books, etc. It appears to be frozen with the green light on, but I can't get it off - nor can the home, menu, … read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I recently purchased a kindle a few months ago. I throughly
I recently purchased a kindle a few months ago. I throughly enjoy reading books. When I picked up my Kindle a few days ago I had a frozen screen with lines running through the screen. I plugged it in … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Dropped my Kindle on hard wood floor. It froze then black lines
Dropped my Kindle on hard wood floor. It froze then black lines spread across the screen. It is still frozen and I cannot switch it off and reboot. Any solution?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Wireless connection not working on my Kindle. Have tried to
Wireless connection not working on my Kindle. Have tried to restart it but no difference. Also upgraded the kindle to 2.5.8 (555370010) but no change either. Can you help me. model number D00701 Seria… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I have had this pre owned nook for about 4 months. a trade
I have had this pre owned nook for about 4 months. a trade on my new one that developed a cracked frame. When I stopped reading two days ago it had 65 % charge. next morning it had a blank screen. I r… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x