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Related E-Readers Questions
My kindle that is only one year old is not responding. I had
Hi. My kindle that is only one year old is not responding. I had not used it for several months, and now, even after charging it, all I get on the screen is a battery icon with an exclamation mark in … read more
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Aric
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Run A/V and repair business for over
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When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Having trouble with battery? Can't keep power on after few min. of charge. Unable to select latest bk. purched?Think may need new kindle. This one is seven yrs. old. Am frustrated. Thanks. Nancy … read more
Harry
Harry
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I have recently purchased two books and they supposedly have
I have recently purchased two books and they supposedly have been downloaded;however I don't see them in my library or on my Home. … read more
Cris
Cris
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Again you keep sending me to the same spot. it will not take
this is Deb Damico again you keep sending me to the same spot. it will not take my password. if you can't help me please just say so. I have been trying for over 30 mins now. … read more
GeekGal
GeekGal
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Unable to connect Wi-Fi to Nancy's 5th Kindle. Kindle Light
We also operate another Kindle (Nancy's 4th Kindle and Wi-Fi connection is always on… read more
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I am a member of Kindle, yesterday I tried to buy a book
Hi, my name is***** and I am a member of Kindle, yesterday I tried to buy a book called Exile and I think I actually bought it twice. I then got a message to say that the book will be in my library at… read more
GeekGal
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Iam an 89-year man who owns a Kindle in order to read
Iam an 89-year man who owns a Kindle in order to read detective novels while travelling. But I am NOT technically minded and I am frustrated by my inablity to order new books on my Kindle. I am leavin… read more
Nathan
Nathan
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A message keeps appearing on my Kindle Touch that says, "The
A message keeps appearing on my Kindle Touch that says, "The select application could not be started please try again." My device also seems to lose power much more quickly than it has done in the pas… read more
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Nathan
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My kindle is fully charged but I am unable to turn pages,
my kindle is fully charged but I am unable to turn pages, the kindle comes on with the current book I am reading but stays on the same page where can I get my kindle repaired please … read more
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Several days ago I ordered three kindle books. They never
several days ago I ordered three kindle books. They never arrived on my kindle. This keeps happening. Last time I ordered I spent 45 mins trying to get this resolved. Bks should be sent to Marys ist k… read more
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Nathan
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After recharging my kindle touch the green light comes on for
After recharging my kindle touch the green light comes on for about a second after switching on then goes off again. I think the battery is shot. The store I bought it from wont replace it. What shall… read more
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My kindle screen has frozen, but I still get sound, I have
My kindle screen has frozen, but I still get sound, I have tried trouble shooting. but it wont even switch off or do anything that is recommended to try… read more
Thomas
Thomas
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My Kindle was in storage for a couple of months...now I get
My Kindle was in storage for a couple of months...now I get the empty battery screen. Plugged it in, followed the steps - nothing - can not get off the empty battery screen. Please advise.… read more
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Thomas
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How long does the battery last before requiring recharge? Is
How long does the battery last before requiring recharge? Is Kindle readable, functional at +30 degrees F? Will Kindle be damaged by +120 degree F heat?… read more
Cris
Cris
1,330 satisfied customers
I have an Apple Mac Computer , and am having trouble charging
I have an Apple Mac Computer , and am having trouble charging my Kindle . Not sure how to disconnect correctly , and does computer have to be on to recharge kindle battery ? Thank you PS Please make i… read more
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My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
Simit
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I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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