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My kindle says its downloading the book I ordered but it
my kindle says its downloading the book I ordered but it never downloads … read more
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Josh
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Kindle book battery is empty, won't charge, charge indicator light doesn't come on. … read more
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Nathan
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I cannot get my Kindle. i cannot get my kindle paper to
i cannot get my kindle paper white to download samples of books I want to read. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I received my Aug 9 order of "The Man who killed Kennedy On
I received my Aug 9 order of "The Man who killed Kennedy On my ipad bu not my Kindle. Usually it comes to both and I'd prefer reading on the Kindle because of ease of handling. Is it possible to get i… read more
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Nathan
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I received a book TALES OF THE PECULIAR in my account and
Hi. I received a book TALES OF THE PECULIAR in my account and did not order? Can u help … read more
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Pete
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I've had my kindle for maybe 4-5 years. All of a sudden it
I've had my kindle for maybe 4-5 years. All of a sudden it is not charging, and won't turn on. What shall I do? … read more
Aric
Aric
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My kindle screen has a line through it and i cannot read
my kindle screen has a line through it and i cannot read anything i just got it a month ago and nothing has happened to hurt the device i have rebooted multiple times and nothing is working … read more
Cris
Cris
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The light in my kindal fire does not light up enough for me
the light in my kindal fire does not light up enough for me to choose a book to read. … read more
Aric
Aric
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I can't get my Kindle to shift from the generic screen to my
I can't get my Kindle to shift from the generic screen to my actual book content. I've tried to turn it off, but it won't turn off. Any suggestions? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Just received a software update and then I put the book on
just received a software update and then I put the book on charge. The green full charge light came on but the book is totally unresponsive. Please help. I love my Kindle! … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Last time I ordered a book there was an issue with my method
Last time I ordered a book there was an issue with my method of payment because I had received a new bank card. I updated this on my account and thought everything was okay. This morning I tried to or… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle is my very favorite possession. I'm not sure what
My Kindle is my very favorite possession. I'm not sure what happened to it, but it won't charge. I'm afraid maybe my new portable charger ruined it. Or else I blew it up by downloading too many books.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
I have had my kindle which I received as a gift years.
I have had my kindle which I received as a gift for many years. Suddenly I cannot bring up any of my books. I'm going on a trip Help!… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I dropped (in leather cover) my "original" Kindle; it landed
I dropped (in leather cover) my "original" Kindle; it landed flat, the screen was not broken. The screen-saver page stays on constantly: I cannot get the Kindle to "open" to read any books; when I sli… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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I ordered 2 books kindle yesterday. The 2 books went
I ordered 2 books for the kindle yesterday. The 2 books went through my account but my kindle is not working. The amber or green light do not go on. I plugged it in to recharge it but nothing happened… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Why is the book I have purchased - Inferno - not show up in
Why is the book I have purchased - Inferno - not show up in my library. It shows up on your computer and I have paid for it and have a receipt - but no booki… read more
Richard
Richard
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IT Manager, Consultant
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Hi, I have the Kindle reader with the keyboard on the bottom.
Hi, I have the Kindle reader with the keyboard on the bottom. The problem I've been having is that when I'm reading a book, the reader jumps ahead about 30 pages, then I have to backtrack to where I w… read more
Josh
Josh
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Associate Degree
778 satisfied customers
When I am trying to bring up a book already on my Kindle,
When I am trying to "bring up" a book already on my Kindle, I move the cursor next to the title and press the white roller button. But nothing happens. ???????????… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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