E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I just got a new kindle fire and when I set up password it…

Customer Question
I just got a...

I just got a new kindle fire and when I set up password ***** says authentication problem. what do I do

Technician's Assistant: How old is your Kindle Fire?

Brand new. I just got it

Technician's Assistant: What have you tried so far with your Kindle Fire?

Power on and got to Bradford which is my wifi name and then password ***** ***** problem

Submitted: 4 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 4 minutes by:
3/13/2018
Electronics Technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 4 months ago

May I know if you are providing the correct password?

Ask Your Own E-Readers Question
Customer reply replied 4 months ago
I cannot set up a password. I have tried several and it won't accept them
Customer reply replied 4 months ago
Do I have a wifi password *****
Electronics Technician: Aparna Indresh,
 replied 4 months ago

You need not to setup the new WiFi password ***** your kindle just provide the same password ***** you are using on other devices to connect them to WiFi.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
It says authentication problem. Kindle fire. Not sure. At
at one point it asked for password Checked more than once that wifi was on … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
Kindle fire says cannot authenticate on WiFi, nothing comes
Kindle fire says cannot authenticate on WiFi, nothing comes up to add password … read more
Josh
Josh
It Support Specialist
Associate Degree
692 satisfied customers
I'm trying to register a new Kindle Fire and it keeps saying
I'm trying to register a new Kindle Fire and it keeps saying "Authentication Problem" … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
Kindle Fire says"authentication problem when trying to
Kindle Fire says"authentication problem when trying to connect. Signal is strong. I'm sitting next to router on my desktop with Fire in my lap. Help … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a kindle fire and need some help please. Not really
hello, I have a kindle fire and need some help please … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have the Kindle Fire 8 (7th generation), and for some
Hi. I have the Kindle Fire 8 (7th generation), and for some reason it's having a problem connecting with our Wi-Fi. Can you help? … read more
*ElectronicsTech
*ElectronicsTech
497 satisfied customers
Having authenticity problems getting online. Kindle fire.
using silk to fget online and the message is you aare not online though the settings say we are … read more
*ElectronicsTech
*ElectronicsTech
497 satisfied customers
Authenicating issue with my new fireHD8. Amazon. Just got it
just got it today i entered my wifi number and password, but i get a authenticating problem message, … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I just bought a third kindle fire was supposed to be a gift
i just bought a third kindle fire was supposed to be a gift but decided to keep it , been trying to get wifi on it won't recognize my password, thing is i have the same password ***** all my devices. … read more
Josh
Josh
It Support Specialist
Associate Degree
692 satisfied customers
How do I connect my kindlefire hd 10. Fire hd 10. A week
nothing really it tells me its not connected to wifi … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need help with my kindle fire is there a fee or phone
I need help with my kindle fire is there a fee or phone number I can call … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I just purchased the new kindle fire. It will not connect to
I just purchased the new kindle fire. It will not connect to a wifi site … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I have a new kindle fire 8. having trouble registering it to
i have a new kindle fire 8. having trouble registering it to wifi … read more
Josh
Josh
It Support Specialist
Associate Degree
692 satisfied customers
Our WIFI went out last night but it is now on. We have
Our WIFI went out last night but it is now on. We have multiple Kindles in our house. Two of them are connected to WIFI now. The 3rd one which is the oldest cannot connect to WIFI. The message says Au… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I cannot connect my Kindle to my wifi and ATT isn't much
I cannot connect my Kindle to my wifi and ATT isn't much help. Is it possible the kindle has "died" It is about 5 years old. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I recently upgraded my internet and got a new router, since
I recently upgraded my internet and got a new router, since then my Kindle fire HD keeps giving me message that says there is an authentication problem with my wifi. It also says that the signal is ve… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Kindle I got for Christmas will not connect to wireless.
My Kindle I got for Christmas will not connect to wireless. An update was made and it would not work after that. Also I tried to get a game on the Kindle that needed Adobe Flash new version and I trie… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just got my Kindle Fire. It says to set up WIFI to connect
I just got my Kindle Fire. It says to set up WIFI to connect and order apps, move my books from Kindle if I decide, etc. I have no idea which wifi to connect to or a password. My regular kindle is alr… read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x