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I am unable to connect with any network

Customer Question
I am unable to...

I am unable to connect with any network

Technician's Assistant: Does your network appear in the Wi-Fi list on your e-reader?

No

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Yes

Submitted: 4 months ago.Category: E-Readers
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Answered in 3 minutes by:
3/12/2018
Electronics Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: E-Readers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Before we proceed with any troubleshooting, please once shut down your kindle and turn it back on.
Let me know when this is done.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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