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I have an older Paperwhite, 2nd generation (never been used)

Customer Question
I have an older...

I have an older Paperwhite, 2nd generation (never been used) that I can't register. Trying to register, can't because I'm not able to get a home wi-fi setup.

Technician's Assistant: Does your network appear in the Wi-Fi list on your Kindle?

No

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Yes

Submitted: 5 months ago.Category: E-Readers
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Answered in 12 minutes by:
3/12/2018
Electronics Technician: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: E-Readers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Suhasini Velu,
 replied 5 months ago

Do you have WiFi in your home?

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Electronics Technician: Suhasini Velu,
 replied 5 months ago

Are you aware of your router's WiFi name and password?

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