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Screen is stuck on the face page, doesn't allow me to swipe
screen is stuck on the face page, doesn't allow me to swipe the screen and access my library. it is fully charged … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
129 satisfied customers
I have recurring issues with a relatively new Kindle.
I have recurring issues with a relatively new Kindle. sometime it skips to the end of a book . Sometimes it skips back to the beginning. Today I'm reading book B, and it skipped back to book A when I … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The reader does not recognize my username/password for my
The reader does not recognize my username/password ***** my home wifi and thus will not allow me to download any books. It's a Kindle paper white I think. … read more
Cris
Cris
63 satisfied customers
I just purchased a new Kindle and I cannot enter my old
I just purchased a new Kindle and I cannot enter my old account. I logged in and got to "sign in to Goodreads, but have no idea what this is. I do not have face book. Also this one does not have place… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I can't open any book on my kindle. I get a message that
I can't open any book on my kindle. I get a message that says unable to open and says to delete and download again. It's also very slow when turning pages. It is charged. … read more
Harry
Harry
2,217 satisfied customers
I have a kindle paperwite for a year or so. It just stopped
i have a kindle paperwite for a year or so. It just stopped working yesterday when it refused to allow me to swipe to read my book I was reading. So I charged it last night but this morning the chargi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have downloaded the app to my iPad But cannot read the
I have downloaded the app to my iPad But cannot read the book only the sampler how can I continue to the whole book… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Yesterday my kindle started flipping off and I had to continuously
Yesterday my kindle started flipping off and I had to continuously restart it from the original page with the outline of the tree. Then I had to go back through all the steps to get to the page I had … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
my second kindle, keyboard version, will not work. i downloaded
my second kindle, keyboard version, will not work. i downloaded a new book last night and it went straight to the archive. [i had waited ages for the download to happen in 'home' but it didnt. so i tr… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I can.t turn my kindle on this morning. It is always in sleep
I can.t turn my kindle on this morning. It is always in sleep mode and I had it on charge all day yesterday. It worked last night and this morning when I press the start button it just goes off leavin… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
My kindle touch stopped working suddenly last night I can no
My kindle touch stopped working suddenly last night I can no longer access menus or books. It is fully charged. It just stopped doing anything but showing ads. I have a kindle that I have had for over… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
How do i delete books off my nook, and how do i select the
How do i delete books off my nook, and how do i select the book i downloaded from the library to read?? I see it, but i can't seem to open it.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Does the kindle only work with wi fi? When I turn off my wi
Does the kindle only work with wi fi? When I turn off my wi fi, I cannot read books. Is there something that I am doing wrong.… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
Got my Kindle last year for Christmas... Buyer paid $99.00
Got my Kindle last year for Christmas... Buyer paid $99.00 through Amazon on 12.22.10 since I don't know the model that should identify for you? Yesterday after downloading two audible books (I have u… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Hi, I have a Pandigital ereader model PRD07T20WBL10P1. I
Hi, I have a Pandigital ereader model: PRD07T20WBL10P1. I had buy a eBook with .acsm extension and my eReader refuse to read this, I want to load the Adobe digital on my eReader but I can't. How I can… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
My kindle is charged but when I connect it to my computer it
My kindle is charged but when I connect it to my computer it leaves me a message to disconnect it. I don't have wi-fi and ordered several books yesterday. They didn't download to my computer. What do … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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