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My Kindle Fire goes from Chapter 1 to Chapter 17 in a matter…

Customer Question
My Kindle Fire goes...

My Kindle Fire goes from Chapter 1 to Chapter 17 in a matter of minutes . I have no control over it and no control over the size of the page size

Technician's Assistant: How old is your Kindle Fire?

It's 3 years old

Technician's Assistant: What have you tried so far with your Kindle Fire?

Have tried everything through the settings like locking the picture down thinking that might help but I really don't know what i'm doing since i'm green about this

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

This makes my second Kindle guess I will have to buy a another one so I can get back to reading again miss it so much but hate putting out that much money all the time

Submitted: 4 months ago.Category: E-Readers
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Answered in 21 minutes by:
3/11/2018
Electronics Technician: Josh, Technician replied 4 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,953
Experience: E-reader expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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