E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Cannot downlade books. BNRV350. Since last night

Customer Question
Cannot downlade books Technician's...

Cannot downlade books

Technician's Assistant: What brand and model of e-reader do you have?

BNRV350

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

Since last night

Submitted: 4 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 11 minutes by:
3/11/2018
Electronics Technician: Aparna Indresh,
 replied 4 months ago
Aparna Indresh
Category: E-Readers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own E-Readers Question
Electronics Technician: Aparna Indresh,
 replied 4 months ago

May I know if you have tried restarting your nook if not please follow the below steps and try to restart it:

1.Press and hold the power button for 20 seconds, then release the power button.

2.Press the power button again for 2 seconds to turn on your nook.

Please let me know if it works for you.

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
How do i buy e books for my nook. Mook simple touch with
probley 3 months i have tried to buy books from it … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I can't get books I've ordered and paid for downladed.
I can't get books I've ordered and paid for downladed. … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
I have just purchased a new book and cannot get it to
I have just purchased a new book and cannot get it to download. … read more
Harry
Harry
3 satisfied customers
I CAN'T OPEN ANY OF MY DOWNLOADED KINDLE EBOOKS. I SHUT DOWN
I CAN'T OPEN ANY OF MY DOWNLOADED KINDLE EBOOKS. I SHUT DOWN LAST NIGHT AND CHARGED THE DEVICE AND THIS AM COULD NOT ACCESS ANY BOOKS. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have purchased a book, ON ORDER # D01-5655972-0249052.
I have purchased a book, ON ORDER # D01-5655972-0249052. however, the book failed to down load on my kindle. can you advise what happened? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I reset my kindle last night after trying everyting to
I reset my kindle last night after trying everyting to complete a download last night because a book i was buying stayed on queued for over 2 hours. Now i am having trouble re registering my ID and pa… read more
Cory
Cory
Vocational, Technical or Trade Scho
118 satisfied customers
I currently have a Nook and would like to buy a Kindle. Can
I currently have a Nook and would like to buy a Kindle. Can my books on Nook be transferred to a Kindle? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Ref Nook Glowlight e-reader, interfacing with iMac and
Ref Nook Glowlight e-reader, interfacing with iMac and Digital Editions 3.0; … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My Kindle just quit me last night. The word amazon appears,
Good morning; My Kindle just quit me last night. The word amazon appears, then the kindle turns off. I hold the on button again and the word amazon appears, then it turns off. I know the battery was a… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
How do I reset my nook password. I don't know why it's not
How do I reset my nook password. I don't know why it's not allowing the one I had originally set up … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Cant access anything since downloading books last night.
Can't access anything since downloading books last night. Just shows title of last book. Get a blank page; page won't turn.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
10,232 satisfied customers
Ive had my kindle on and waiting for a book to be downloaded
I've had my kindle on and waiting for a book to be downloaded since last night(all night) and all day today and it is still not available. What's wrong?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Kindle fire will not hook to wireless, click turn on it goes
Kindle fire will not hook to wireless, click turn on it goes to off, also will not open a book downloaded to device, this has happened since a shutdown last night due to low power… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
10,232 satisfied customers
Hi. I just purchased a reader last night and bought my first
Hi. I just purchased a reader last night and bought my first book. I thought I would continue charging today. I cannot seem to eject it to safely disconnect from the computor. The "e-book" tab isn't e… read more
Thomastech
Thomastech
IT Manager
Associate Degree
8 satisfied customers
i have used my kindle with no problems since registering it
i have used my kindle with no problems since registering it on xmas day2011. last night i tried to buy a book and a message came up that i did not have a valid default credit card.i reset the card suc… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Last night I was busy downloading a sample of a book? It then
Last night I was busy downloading a sample of a book? It then froze on me. It then said it had no 3G signal? Then I could not get into the book I was read? Showed a blank screen? This morning it said … read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
My reader will not open on my computer so that I cannot connect
My reader will not open on my computer so that I cannot connect to the reader store. Last night, I did reset my book. Everything else seems to be working. I have a PRS - 505… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
i have been trying since last night when I purchased the kindle
i have been trying since last night when I purchased the kindle to register it so I can download books… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x