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Ihave renewed my prime and you have acknowledged. why is it…

Customer Question
Ihave renewed my prime...

Ihave renewed my prime and you have acknowledged. why is it still on my kindle to be renrwed? Also, I have asked you to upgrade my kindle . You said this had to be done. I am not getting the books you said you had sent to my reading lists???

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

When I called on the phoneI did everything I was told to do. I'm not getting what i have been charged for

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Nothing more for now. Please straighten this out ASAP

Submitted: 4 months ago.Category: E-Readers
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Answered in 12 minutes by:
3/10/2018
Electronics Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: E-Readers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach Amazon
JustAnswer is a question and answer site and not affiliated with them.
I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question.
Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 4 months ago
I dont seem to get anywhere when I talk to you on the phone,
.My phone is being reved up now. Leave msg please and I will call you back. Thank you.
Electronics Technician: Suhasini Velu,
 replied 4 months ago

Do you mean you talked with Amazon or with one of our Just Answer experts?

Ask Your Own E-Readers Question
Customer reply replied 4 months ago
I will call you back tomorrow if you leave a number to answer. Than you.
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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