E-Readers

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Related E-Readers Questions
I cannot get it to open. There is no 'swipe to unlock' at
I cannot get it to open. There is no 'swipe to unlock' at the bottom of the screen. It is lit up, with a book ad, but I can't get it to open. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
My screen is stuck on the "Swipe to unlock Kindle". It will
My screen is stuck on the "Swipe to unlock Kindle". It will do nothing. … read more
Nathan
Nathan
Bachelors of Science
25,570 satisfied customers
I can't remember my password to connect to the wifi. About 2
I can't remember my password ***** connect to the wifi … read more
Josh
Josh
It Support Specialist
Associate Degree
762 satisfied customers
The battery was very low and I recharged my kindle. Now I
The battery was very low and I recharged my kindle. Now I can not unlock my kindle with a swipe. It does not respond. How can I fix it? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
Iwould like to change my password. About 2months ago. How do
Iwould like to change my password JA: When could you last access your device? Customer: about 2months ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure yo… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
583 satisfied customers
I can't get it unlocked. Yesterday before I charged it. No
I can't get it unlocked JA: When could you last access your device? Customer: Yesterday before I charged it JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure … read more
Richard
Richard
Customer Service
50,304 satisfied customers
It will not unlock when I swipe. 2 days ago. Have not. Not
it will not unlock when I swipe JA: When could you last access your device? Customer: 2 days ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't l… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,840 satisfied customers
I got my granddaughter a kindle fire and its messed up the
i got my granddaughter a kindle fire and its messed up the screen is locked and its talking How do i fix this … read more
Harry
Harry
2,429 satisfied customers
I can not access anything except the cover page of one book.
I can not access anything except the cover page of one book. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
Won't let me swipe to unlock. 30 minutes ago. I was reading
30 minutes ago. I was reading a sample book, then placed an order for the book. the order went through but could not open … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
My kindle seems to have "died"!!! It will not open when I
My kindle seems to have "died"!!! It will not open when I swipe to unlock it. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,425 satisfied customers
I wiped the screen over with a Wet Wipe cloth yesterday and
I wiped the screen over with a Wet Wipe cloth yesterday and although the screen turns on I can't unlock it be swiping it from the bottom. Date and time etc is working. I'm up to Chapter 6 in a mystery… read more
Harry
Harry
2,429 satisfied customers
It will not turn on when I swipe to unlock Kindle, two days
It will not turn on when I swipe to unlock Kindle JA: When could you last access your Kindle? Customer: two days ago JA: Did you try resetting through Amazon's online password ***** tool? Customer: di… read more
Richard
Richard
Customer Service
50,304 satisfied customers
My child changed some settings but does not remember what or
my child changed some settings but does not remember what or how. now my screen is white. if I swipe up, I get the book but cannot access home screen icons etc. HELP … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,425 satisfied customers
My Kindle won't open after I enter my pin number. Note: I
My Kindle won't open after I enter my pin number. Note: I have never changed my pin. … read more
Cris
Cris
1,322 satisfied customers
I purchased a Kindle Paperwhite e-reader this past June 8th
I purchased a Kindle Paperwhite e-reader this past June 8th from Amazon with, supposedly, a protection plan service agreement (which I have not yet received) and now my Paperwhite will not swipe. It f… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
Was in the process of reading a book on kindle and swiped to
Was in the process of reading a book on kindle and swiped to get next page and the screen froze. Now screen only swipes intermittently. … read more
Cris
Cris
1,322 satisfied customers
Dear Pearl: Since yesterday. I activated by mistake the
Since yesterday. I activated by mistake the "voice function" and the device does not respond to my instructions. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,528 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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