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I have a new kindle fire and Ialso have amazon prime music.
I have a new kindle fire and Ialso have amazon prime music. I can't access my existing music on my new fire … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I am trying to download from flash drive to Kindle Voyager.
I am trying to download from flash drive to Kindle Voyager. Are their instructions out there on how to do this from computer (Windows 10).? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Kindle is not re-charging. The connection to the charger
kindle is not re-charging. The connection to the charger doesn't seem to be cleanly connecting … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have just purchased a Kindle Voyage. I unboxed it, and
I have just purchased a Kindle Voyage. I unboxed it, and then charged it. When I switched it on, it went straight to the home screen where I could see my old library (from my earlier version Kindle), … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My partner and I have each just purchased new Kindle voyage
Hi Dan. My partner and I have each just purchased new Kindle voyage kindles. We were assured that our existing Kindle libraries and folders would be synced no problem to our new devices. However, only some of my books have transferred across. And many of the new books I purchased on my old model Kindle have not transferred across. I have already tried going to sync my kindle and it has only been partially successful. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I am unable to connect. The screen to my registered
I am unable to connect. The screen to my registered account.. It says that there was an error whilst registering you kindle. Please try again later. J have tried for three days unsuccessfully. It may … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
My kindle Fire 10 stopped charging last week. It charges to
My kindle Fire 10 stopped charging last week. It charges to 1% and mover proceeds any farther … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
the kindle charger will not connect to my kindle fire 8. the
the kindle charger will not connect to my kindle fire 8. the kindle fire has shut down. What has happened? Jack Hassinger***** Marietta, Georgia. (###) ###-####… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle Fire does not com on. The green light comes on but
My kindle Fire does not com on. The green light comes on but a battery symbol comes on showing a partial charge. can any thing be done?… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
The touch screen on my kindle fire seems to be frozen. It
The touch screen on my kindle fire seems to be frozen. It is showing the Would you like to shut down with the Shut down/cancel buttons but will not respond. It is totally unresponsive.… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
My kindle was dropped about 3 feet onto a tiles floor. When
My kindle was dropped about 3 feet onto a tiles floor. When I try to bring up my home screen the green light comes on and the agatha christie screen is showing but it will go no farther than that. Hel… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I recieved Kindle fire for Mothers Day 2012. I can not get
I recieved Kindle fire for Mothers Day 2012. I can not get it to charge. I have tried multiple chargers. it"s like the connection does not securely hold charger. will replacing battery correct or can … read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
Kindle Fire showed low battery and I plugged in the charger
Kindle Fire showed low battery and I plugged in the charger but it did not take the charge. My connector has always fit loose so I thought it was that. I had a friend bring hers to me and it still has… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I was reading on my kindle and a message said battery is low--need
I was reading on my kindle and a message said battery is low--need charging. I have the battery cord connected to the port of my computer but the battery is not charging. There is a picture of battery… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
my kindle fire will not charge with the cord unless i hold
my kindle fire will not charge with the cord unless i hold it a certain way and now it will not charge at all!… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
On my Kindle fire, the screen starts endlessly cycling with
On my Kindle fire, the screen starts endlessly cycling with the text "Kindle Fire" Then the screen fades and finally goes dark only to start again. What might be causing this?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Kindle has frozen on me. The screen shows the last page,
My Kindle has frozen on me. The screen shows the last page, that I read. I can't page forward or back. There's nothing in the right hand side cursor window. I've tried to turn it off and on - no luck.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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