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Related E-Readers Questions
Have kindle 2011-2012 model, which i have just started up,
have kindle 2011-2012 model, which i have just started up, connected to wi-fi, but gives the message that my kindle is unable to connect to either knidle store or google. Can you tell e what the probl… read more
Randy Boman
Randy Boman
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My kindle won't connect with the wifi - it used to and
Hi Pearl - my kindle won't connect with the wifi - it used to and according to the settings I am on the wifi so I don't know what is wrong :( … read more
Aparna Indresh
Aparna Indresh
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Kindle want let me connect to the store anymore?. Only about
Only about a week. Wonder if my library is too full? … read more
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Randy Boman
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My early version kindle now says that no networks are
My early version kindle now says that no networks are available,when view is pressed the black band appears but nothing else happens, can you help … read more
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Randy Boman
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My Kindle will not connect with the WiFi, My Kindle will not
My Kindle will not connect with my WiFi. The WiFi shows on the device and the signal is strong. When I try to shop I am told I am not connected. Back to the WiFi on settings to check --- the WiFi is identified, password ***** signal strong --- but still can't shop. I have had the Kindle more than 4 years and never encountered any problem. HELP please … read more
Louie
Louie
Senior Technician
Associate Degree
10,745 satisfied customers
I cannot access the Kindle store. Apparently I have been
I cannot access the Kindle store. Apparently I have been unable to get the updated software. I tried, but apparently was not really connected to the wifi overnight as I thought I was. Is it now too la… read more
Josh
Josh
It Support Specialist
Associate Degree
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I have two kindles one is frozen on thr screen saver,
Hi. I have two kindles one is frozen on thr screen saver, charged and the on/ off light works but holding it down isn't doing anything. The second dosnt connect to my WiFi even though it's connected u… read more
Richard
Richard
IT Manager
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I don't know what you mean by WiFi, my kindle is a paper
I have no problem. I was asked to get an update what? … read more
GeekGal
GeekGal
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Bachelors Degree
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I have an older version of the software, but need to connect
I have an older version of the software, but need to connect to wifi fo download, but am having problems … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have a kindle and when I tried to signing to amazon to
Hi Dan I have a kindle and when I tried to signing to amazon to update my credit card it tells me it can't sign me in as theres a problem on line 2 then has all these numbers after it? … read more
Louie
Louie
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How do I do upgrades on my kindle fire when it is connected
How do I do upgrades on my kindle fire when it is connected to my computer. … read more
Louie
Louie
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I cannot download books I have purchased onto my Kindle. I
I cannot download books I have purchased onto my Kindle. I use a dongle for internet access, Julie … read more
Louie
Louie
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I cannot get the book I order from the sample, It is a new
I have made a phone call and thought I was ok, but now the same old problem … read more
Louie
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I am unable to download to my Kindle. Tells me to restart
I am unable to download to my Kindle. Tells me to restart from "settings" which I have done, but still unable to download. My kindle is an old "white" reader Serial B003B0A2951506D6 … read more
Cris
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I cannot connect to my kindle book store, new, just bought a
new, just bought a few months ago. cant seem to make it work like my former e book … read more
Dr. Fix-It
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Kindle will not connect to wi-fi. It says it is connected
Kindle will not connect to wi-fi. It says it is connected but can,t get. It says date & time wrong but when I try to reset date & time it says they will update automatic from wireless. So wireless wil… read more
Randy Boman
Randy Boman
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I have two problems with my Kindle B023. The last couple of
The last couple of days. When I connect to the Kindle store the screen is blank and when I try to connect to WIFI using the setting, it does not work (ie I press it and nothing happens). I have rebooted a number of time (holding power down for more than 20 seconds). turned my WIFI on and off and it still is not working. Any ideas? … read more
Jason Jones
Jason Jones
AAS Information Technology
2,524 satisfied customers
My Paperwhite is a 3G. Will download if ordered through my
My Paperwhite is a 3G. Will download if ordered through my phone but will not show Kindle store or bring up Kindle support stipulated on front page. Have moved position 6km and restarted Kindle severa… read more
Nathan
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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