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Lost my last Kindle and just received a new one; however,

Customer Question
Lost my last Kindle...

Lost my last Kindle and just received a new one; however, all attempts to recover my books have failed. Kindly advise how I should proceed.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Tries on line but the response was that it does not recognize my e-mail address or the e-mail and password ***** not match

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

The e-mail I used is:***@******.***

Submitted: 4 months ago.Category: E-Readers
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Answered in 1 hour by:
3/8/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: E-Readers
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